Systems Engineer

4 days ago

St Louis, United States General Dynamics Information Technology Full time

Deliver simple solutions to complex problems as a Systems Engineer - AV at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a Systems Engineer - AV you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Engineer-AV joining our team to support our intelligence customer in St. Louis, MO.


HOW A SYSTEMS ENGINEER - AV WILL MAKE AN IMPACT

You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment.

Tasks and responsibilities in this role include, but are not limited to the following:

· Daily conference room checks: verify all equipment is online, functioning and charged

· Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity

· Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup

· Log all transactions with customers in ServiceNow

· Troubleshoot and resolve AV issues

WHAT YOU’LL NEED TO SUCCEED:

Qualifications:

· BS and 5+ years of experience and/or equivalent combination of years of experience/education

· Experience supporting telephony, video, network and/or other collaboration devices

· Experience providing customer service and end user support

· Hands on experience troubleshooting and resolving A/V issues

· Strong written and verbal communication skills

Desired Skills:

· Minimum of four years' experience with AV technologies

· Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber

Location: Customer Site

US Citizenship Required

GDIT IS YOUR PLACE:
● K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

#RoverGSS

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