Front of House Manager

**Job Type: Full-Time**

**About Us:**

The Branch Brewing Co. is a nano-brewery and taproom in Mattituck, NY. As we continue to grow, we are seeking a dedicated and experienced Front of House Manager to lead our taproom operations and contribute to the overall success of The Branch.

**Responsibilities:**

1. **Team Leadership:**

- Recruit, train, and manage a high-performing front-of-house team.

- Foster a positive and collaborative work environment.

- Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours.

2. **Customer Service:**

- Uphold and enhance The Branch's commitment to exceptional customer service.

- Address customer inquiries, concerns, and feedback promptly and professionally.

- Monitor and maintain a welcoming atmosphere for all guests.

3. **Operations Management:**

- Oversee day-to-day taproom operations, including opening and closing procedures.

- Ensure compliance with health and safety regulations.

- Manage inventory levels and collaborate with vendors to maintain stock.

4. **Quality Control:**

- Monitor and maintain the quality of beer service, ensuring proper pouring and presentation.

- Conduct regular checks on cleanliness, organization, and functionality of the taproom.

5. **Event Coordination:**

- Plan and execute special events, promotions, and collaborations to drive foot traffic.

- Collaborate with marketing to create engaging promotions and campaigns.

6. **Financial Management:**

- Monitor sales performance and implement strategies to maximize revenue.

- Work closely with the finance team to manage budgets and control costs.

7. **Training and Development:**

- Provide ongoing training to staff on beer knowledge, service standards, and policies.

- Identify areas for improvement and implement training programs accordingly.

**Qualifications:**

- Proven experience in a leadership role within the hospitality industry.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal skills.

- Knowledge of craft beer and the brewing process is a plus.

- Familiarity with point-of-sale systems and basic accounting principles.

**Benefits:**

- Competitive salary

- Paid time off and vacations days

- Employee discounts on food and beverages

- Opportunities for career growth and development

If you are a passionate and driven individual with a love for craft beer and a knack for leading teams, we invite you to apply for the Front of House Manager position at The Branch Brewing Co. Join us in creating memorable experiences for our guests and contributing to the success of our growing establishment.

Cheers

The Branch Team