Service Biller/Dispatcher

Job Type

Full-time

Description

Schedule: Monday-Friday 2pm-11pm, Saturday & Sunday 8am-5pm (2 days off, alternating weekends)

Under direction of Call Center Manager the Service Biller/Dispatcher will maintain office activities for departments such scheduling and dispatching of techs, daily billing such as imputing data and scanning and emailing vendors, answering phones.

Essential duties:

• Answer phone in a professional, timely manner
• Gather information on the service call needs via phone or email
• Create work orders based on the information received via phone or email
• Schedule and dispatch technicians
• Process incoming billing documents from various branches
• Enter and make corrections when needed to work orders
• Input vendor billing information on customer's portals
• Mail, scan and email invoices when needed
• Maintain customer portals current
• Other duties may be assigned
• Sound working knowledge of personal computers, especially databases, word processing and spreadsheet programs.
• Good typing skills with minimal errors
• Ability to speak and write professionally
• Have positive attitude

Requirements

• High School Diploma or GED equivalent
• Related experience or training of minimum 1 year
• Bilingual (English/Spanish) - Preferred
• Must be eligible to work in the US
• Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

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