Senior Salesforce Administrator

2 weeks ago

Durham, United States Tanium Full time
The Basics

We're looking for a Senior Salesforce Administrator to become an expert in how our company operates and provide direction for a rapidly scaling industry. As a Senior Salesforce Administrator you will be implementing streamlined and scalable solutions that leverage the declarative features of Salesforce's platform, and collaborating with Developers, Architects, and Business Analysts to create processes and frameworks to help our sales organization run effectively and efficiently to support business strategies and objectives.

What you'll do
  • Work collaboratively with functional business units and help translate business requirements into logical technical designs; defining technical solutions to support business work processes
  • Collaborate with Business Systems Analysts on initiatives through gathering requirements, design, configuration, development, testing, and deployment phases
  • Coordinate the evaluation, scope and completion of new development requests
  • Use advanced declarative and programmatic tools to design, build, test, deploy, and support Salesforce solutions
  • Own our deployment processes and facilitate our weekly scheduled release in accordance with our change management policies
  • Serve as a system administrator for the Salesforce.com environment with 1500+ users while ensuring optimal performance through regular upgrades and internal system audits
  • Manage the declarative aspects of AppExchange products (eg. Upgrades and Licenses)
  • Build and maintain technical solution documentation
  • Troubleshoot production issues and demonstrate the ability to drive to a successful resolution
We're looking for someone with

Education:
  • Bachelors Degree in Computer Science, Software Engineering or related experience
  • Salesforce Certifications: Administrator and Platform App Builder
Experience:
  • 5+ years of progressive experience in Salesforce administration with Salesforce implementations in a complex B2B environment
  • Skilled in assessing, reconciling, and breaking down information from different sources, understanding general and specific aspects, and identifying the real needs behind user requests.
  • Must have strong understanding of flows and working with declarative features of the Salesforce platform
  • Experience with Conga CLM or Salesforce CPQ highly desirable.
  • Ability to assess the impact of new requirements on a Salesforce instance and all upstream and downstream applications, systems and processes.
  • Release management experience or exposure to Salesforce DevOps tools.
  • Analytically strong with A+ written and verbal communications skills.
  • Strong interpersonal and relationship-building skills with the ability to work with key stakeholders across the organization; manage laterally and upward.
  • Able to communicate effectively with diverse people and individuals at various levels within the organization.
  • Strong analytical and problem-solving capabilities.
  • Experience working in a SCRUM or Agile methodologies.
  • Strong attention to detail and meticulousness.
  • Ability to think critically and identify opportunities for improvement.

About Tanium

Tanium, the industry's only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune's list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That's the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you'll get

The annual base salary range for this full-time position is $90,000 to $275,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

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