VOIP Network Administrator

3 weeks ago

Martinsburg, United States Veterans Enterprise Technology Solutions Full time
Overview

Staffing Pros, a division of VETS Inc., is recruiting for a full-time remote VOIP Network Administrator. A government security clearance is required for this role. 

If you have additional questions not answered by the information contained within this posting, please contact our team directly at StaffingPros@vets-inc.com.

Responsibilities

This position is responsible for planning, implementing, and managing VoIP and LAN infrastructure. The candidate will set goals, monitor work, and evaluate results to ensure objectives and operating requirements are met and are in line with the needs and mission of the organization. Tasking will be comprised of network support and buildouts including security, routing, switching, wireless, other network-related duties and VoIP Infrastructure Support.

  • Supports voice engineering initiatives for all project-related and ongoing operations support for voice communications services.
  • Implements and troubleshoots enterprise Voice-related solutions/incidents/system outages
  • Participates in the design and implementation of the Cisco Unified Communications Manager (CUCM) platform and related technologies
  • Provisions voice services for new users
  • Documents, monitors, and audits network infrastructure
  • Creates and tracks performance metrics and adjusts network design accordingly
  • Performs routine maintenance on network devices and applications.
  • Provides third-level network engineering support – Help Desk escalation calls; including occasional after hours support.
  • Works with IT team on large projects
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Ability to read and interpret technical documents and procedure manuals.
  • Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities.
  • Strong understanding of the organization’s goals and objectives.
  • Ability to conduct research into IP telephony issues and products.
  • Strong customer service orientation.
Qualifications

Mandatory Qualifications

  • Experience working in a team-oriented, collaborative environment.
  • Solid understanding of LAN concepts – IP routing protocols (OSPF, EIGRP) and switching technologies (VLANs, Spanning Tree, etc..)
  • In-depth knowledge of Security Devices (Cisco ASA)
  • Experience with remote access VPN connections
  • Knowledge and hands-on experience in a large-scale enterprise network
  • Experience with WiFi networks and related management tools (WCS, WLC and Autonomous AP’s)

Education / Experience: 

  • Bachelor’s degree in computer science, electronics engineering or other engineering or technical discipline is required with at least 8 years of experience.
  • Cisco Unity, UCCX scripting, Call manager
  • T1/E1/PRI and SIP circuits, ISDN, PBX's, SRST, H323, MGCP, CSU/DSU's and Gateway's
  • PWS Specified Certifications: CCNP Certification
  • Background Investigation: Must be able to pass and maintain a Tier 4 Government Background Investigation
EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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