Dispatcher - Same Day Courier Service

1 month ago

Atlanta, United States Courier Connection Full time
Dispatcher - Same Day Courier Service

Courier Connection is seeking a full-time dispatcher to join our operations team in Atlanta.

This position is responsible for ensuring that contract drivers are dispatched to each pick-up and delivery destination within an agreed upon schedule. It is important that the individual can handle multiple tasks simultaneously and accurately recall and document appropriate information in the dispatch system. This position may alternate between dispatching and customer service duties based on daily business requirements. This position will involve contact with contract drivers (owner/operators) and with customers daily.

Hiring Immediately for day shift position

Essential Duties and Responsibilities:
  • Assign drivers shipments and monitor driver activity to best meet specified pick up and delivery schedule.
  • Real Time follow-up with contract drivers on all pickups and deliveries. While in transit, follow up with the driver to gain insight into arrival times.
  • Manage driver and delivery related issues.
  • Re-route drivers as needed to ensure on-time pick-up and delivery.
  • Stay updated with contract driver on duty/off duty out status.
  • Communicate via phone and dispatch software as needed with drivers to ensure that customer expectations are achieved.
  • Responsible for executing delivery instructions based upon appointment schedule required by customer.
  • Maintain proficiency in using computer tools, driver tracking tools and other common office equipment and software.
  • Fill out and complete the transfer sheet as needed.
  • Manage problems related to customer information errors, i.e. wrong zip code, incorrect phone numbers, wrong delivery or pickup time, etc.
  • Respond to drivers who experience shipment discrepancies i.e. order says 4 boxes to pick-up and when driver arrives there are 7 boxes.
  • Update customers regarding estimated delivery or pick-up time (ETA) or notification of late pick-up or delivery
  • Provide timely customer service problem resolution, complete customer review for all late deliveries or outstanding issues.
  • Provide directions and maintain constant communication with drivers. Be available as a resource for drivers to answer any questions they may arise. Proactively inform them of traffic issues and other obstacles that may interfere with their ability to provide the requested service.
  • Maintain BOL, paperwork, collect POD's and Manifests as required for assigned shift.
  • Take inbound calls as necessary, route call internally to sales, billing, or other internal staff.
  • Other duties as assigned.

  • Dispatcher - Same Day Courier Service

    1 month ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionDispatcher - Same Day Courier ServiceCourier Connection is seeking a full-time dispatcher to join our operations team in Atlanta. This position is responsible for ensuring that contract drivers are dispatched to each pick-up and delivery destination within an agreed upon schedule.   It is important that the individual can...

  • Dispatcher - Same Day Courier Service

    1 week ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionDispatcher - Same Day Courier ServiceCourier Connection is seeking a full-time dispatcher to join our operations team in Atlanta. This position is responsible for ensuring that contract drivers are dispatched to each pick-up and delivery destination within an agreed upon schedule.   It is important that the individual can...

  • Dispatcher - Same Day Courier Service

    2 days ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionDispatcher - Same Day Courier ServiceCourier Connection is seeking a full-time dispatcher to join our operations team in Atlanta. This position is responsible for ensuring that contract drivers are dispatched to each pick-up and delivery destination within an agreed upon schedule.   It is important that the individual can...

  • Employee Delivery Driver

    2 months ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionMedical Delivery Driver CC Last Mile a leading provider of same day delivery service is expanding its operations in the Atlanta area and we’re looking for a customer service driven individuals to join our driving team. The Driver position is responsible for safely driving a vehicle for the purpose of delivering medical...

  • Employee Delivery Driver

    2 days ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionMedical Delivery Driver CC Last Mile a leading provider of same day delivery service is expanding its operations in the Atlanta area and we’re looking for a customer service driven individuals to join our driving team. The Driver position is responsible for safely driving a vehicle for the purpose of delivering medical...

  • Employee Delivery Driver

    2 months ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionMedical Delivery DriverCC Last Mile a leading provider of same day delivery service is expanding its operations in the Atlanta area and we’re looking for a customer service driven individuals to join our driving team. The Driver position is responsible for safely driving a vehicle for the purpose of delivering medical products...

  • Employee Delivery Driver

    3 days ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionMedical Delivery DriverCC Last Mile a leading provider of same day delivery service is expanding its operations in the Atlanta area and we’re looking for a customer service driven individuals to join our driving team. The Driver position is responsible for safely driving a vehicle for the purpose of delivering medical products...

  • Independent Contractor Driver

    2 months ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionWe are currently contracting Courier drivers for day, night and weekend shifts. We are looking for the following vehicle types: Cars and Small SUV 's. This is a 1099 position with weekly settlements.Work Hours Available: We are 24/7/365 - All coverage hours needed.Requirements:All candidates must be 21 years of age or...

  • Independent Contractor Driver

    2 days ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionWe are currently contracting Courier drivers for day, night and weekend shifts. We are looking for the following vehicle types: Cars and Small SUV 's. This is a 1099 position with weekly settlements.Work Hours Available: We are 24/7/365 - All coverage hours needed.Requirements:All candidates must be 21 years of age or...

  • Courier

    1 week ago

    Atlanta, United States ProPath Full time

    ** Courier** **Job Category****:** Distribution **Requisition Number****:** COURI02205 Showing 1 location **Job Details** **Description** ProPath, one of the largest completely physician owned pathology practices in the country, seeks a Courier to join our thriving practice in the Atlanta, Georgia area. ProPath is a nationally recognized practice founded in...

  • Dispatcher (Plumbing)

    3 weeks ago

    Atlanta, United States Blue Flow All-Service Plumbing Full time

    Job DescriptionJob DescriptionDispatcher (Plumbing) – Chamblee, GA Are you a Dispatcher with at least 1 year of experience in the trades? Are you detail-oriented and love providing stellar customer service? Are you an independent thinker looking for a company that admires your ambition? Then you are in luck! We are hiring a Dispatcher to join our growing...

  • Courier/Driver

    1 week ago

    Atlanta, United States RLS USA INC Full time

    Job DescriptionJob DescriptionDescription:Couriers / Delivery Drivers (Drive a company car!)Immediate Hiring for Full-Time Delivery DriversWe are looking for safe and dependable couriers/drivers to support our pharmacy operations by working in our pharmacy and delivering radiopharmaceuticals to hospitals, imaging facilities & healthcare clinics. Couriers...

  • Courier/Driver

    2 days ago

    Atlanta, United States RLS USA INC Full time

    Job DescriptionJob DescriptionDescription:Couriers / Delivery Drivers (Drive a company car!)Immediate Hiring for Full-Time Delivery DriversWe are looking for safe and dependable couriers/drivers to support our pharmacy operations by working in our pharmacy and delivering radiopharmaceuticals to hospitals, imaging facilities & healthcare clinics. Couriers...

  • Class B Truck Driver

    1 week ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionCourier Connection is seeking dynamic, dependable, and motivated individuals to join our team at the Atlanta International Airport – Domestic Terminal in Atlanta, GA !As a driver you will accomplish all activities in line with customers guidelines while adhering to safety regulations. Drivers will work and abide by all safety...

  • Class B Truck Driver

    2 days ago

    Atlanta, United States Courier Connection Full time

    Job DescriptionJob DescriptionCourier Connection is seeking dynamic, dependable, and motivated individuals to join our team at the Atlanta International Airport – Domestic Terminal in Atlanta, GA !As a driver you will accomplish all activities in line with customers guidelines while adhering to safety regulations. Drivers will work and abide by all safety...

  • Dispatcher

    2 days ago

    Atlanta, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...

  • Driver/Courier

    1 week ago

    Atlanta, United States City of Atlanta Georgia Full time

    Drives cars, small trucks, vans, and buses to transport employees, groups, and materials as needed. Transports mail and packages and/or provides general support to the department, city and/or Motor Transport Services. Loads vehicles in a safe manner; Driver, Courier, Equipment, Transportation, Vehicle, Passenger

  • Courier

    2 days ago

    Atlanta, United States GEMCO Management Full time

    **About us** We are professional employment agency with the goal to employ qualified for clients. **Job Title**: Courier **Job Type**: Full-time/Casual/ Per Diem **Location**: Various (CT, GA, NC, NJ, NY, SC, MD, VA & PR) **Full Time**: Work a minimum of 40 hours per week **Casual**: Work a minimum of 16 hours per week, with flexibility to cover...

  • Service Dispatch

    3 weeks ago

    Atlanta, United States SPATCO Full time

    SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and...

  • Service Dispatch

    2 weeks ago

    Atlanta, United States SPATCO Full time

    SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and...