ServiceTitan SME

2 weeks ago


Washington, United States Cordia Resources by Cherry Bekaert Full time

Cordia Resources by Cherry Bekaert has been engaged to support a ServiceTitan Implementation project and is searching for a ServiceTitan SME with hands-on experience to support this effort.

Title: ServiceTitan SME
Location: Remote
Hourly Rate: Market Rate
Job Type: Contract (6+ months)

Candidate will be responsible for:

  • Experience with multiple ServiceTitan implementations
  • Focus in strategic oversight and project management to help validation functional capabilities of ServiceTitan to client requirements
  • Developing rollout approach and estimates of implementation timeline and resources
  • Configuration experience strongly preferred
  • Integration experience to Sage Intacct helpful preferred but not required
  • Business process mapping of current processes
  • Data conversion efforts
  • Project planning meetings with members from finance, accounting, operations, and IT
  • Providing insight on lessons learned to ease into successful conversion and adoption
  • Work with end-users on change management and process changes to day-to-day responsibilities
  • Other duties as assigned

Candidate should have the following previous experience:
  • 3+ years of ServiceTech implementation experience, including at least 1 implementations during that timeframe
  • Experience working and implementing ServiceTech
  • Strong communication skills to technical and non-technical users
  • Ability to lead meetings and guide finance leadership through implementation process
  • "Can do" attitude