Triage Nurse

4 weeks ago

Silver Spring, United States Advantia Health Full time

OB-Gyn Associates is seeking a Triage Nurse for our Silver Spring, Maryland location to assist six experienced OB/GYN physicians and two Women's Health Nurse Practitioners. Our Practice is a diverse group of multilingual practitioners dedicated to caring for women throughout their lifetime. From OB-Gyn care to mental health counseling, our team of compassionate providers has you covered. When you join Advantia, you're met with a world of opportunities. We highlight your clinical expertise and have built a professional community that values sharing and learning across our women's health leaders. To make you successful, we make sure each care team has access to technology that enhances the patient-provider experience. Seamless scheduling, mobile check-in, and telehealth make for an experience that's convenient, because everyone's time is valuable.

Job Responsibilities:

  • Performs patient telephone triage, assesses needs, and coordinates needs with medical staff. Monitors phone notes entered to assure timely response to all calls and appropriate resolution of the patients' needs.
  • Provides the patient with home care advice for conditions that do not require an immediate clinic appointment or referral to another health care setting.
  • Dispenses telephone advice and recommendations from the provider as requested by the provider. Documents all encounters thoroughly.
  • Educates patients and family about diagnostic procedures, medications, nutrition, and maintenance of health and wellness.
  • Maintains and reviews patient records, charts, and other pertinent information. Assists with tests and examination results as needed.
  • Maintains established departmental policies and procedures; attends required meetings and participates in committees as requested.
  • Enhances patient satisfaction by providing concerned, personal, prompt and courteous customer service that supports the patients' right to dignity and privacy.
  • Adapts to and excels in the use of all electronic programs utilized in the division/department to include, but not limited to, Electronic Health Records (EHR), and general computer applications. Adheres to all HIPAA and Privacy policies.

Qualifications:

  • Associates Degree in Nursing, graduate of an accredited School of Nursing.
  • Registered Nurse license in Maryland; CPR certification.
  • One year of professional nursing experience; At least 1 year of previous outpatient experience highly desirable.
  • One year of experience at an OB/GYN office.
  • Knowledge of professional nursing theory and practice to assess, plan, implement, and evaluate patient care. Knowledge of medical equipment and instruments to administer patient care; Skill in applying and modifying the principles, methods, and techniques of professional nursing to provide ongoing patient care; Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to react calmly and effectively in emergency situations.

About Advantia Health:

To provide the highest quality patient care available, OB-Gyn Associates is partnered with Advantia Health. Advantia is transforming healthcare for all women – setting a higher standard of care and convenience while reducing unnecessary costs. Compassion and value inspire everything we do. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease. Alongside coordinated care, Advantia is pioneering care models that align incentives with the best interests of women and their families.

Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 and Flu vaccination is a required condition of employment.

Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V.

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