Applications Support Analyst- ON SITE

3 weeks ago

Pearl, United States Staffers Inc Full time

JOB DESCRIPTION

The Applications Support Analyst provides end-to-end support for multiple proprietary web-based applications with dependencies on multiple database technologies including SQL and PostgreSQL. End-to-end support may include resolving end-user requests, debugging application code, and configuring, maintaining, and troubleshooting application infrastructure such as databases, networks, virtual machines, and application gateways in a cloud computing environment. The Applications Support Analyst engages with the product at every stage, from design, through testing and then into production and support. This role will support the business by ensuring the maximum operability of our systems. Uptime, response time, and customer responsiveness are paramount. This role primarily utilizes Microsoft Azure, Microsoft SQL Server Management Studio, pgAdmin, Microsoft Office, and GeoCall applications.

Essential Functions

  • Troubleshoot complex issues that may arise in applications or application infrastructure working to mitigate and provide a final resolution
  • Manage deployment and upgrade processes of proprietary applications
  • Manage deployment and upgrade processes of application infrastructure pertaining to proprietary applications
  • Provide full software application and application infrastructure support
  • Assist in handling and analyzing the feasibility of application enhancement requests and development of environment application upgrades
  • Identify opportunities to improve workflows and processes and propose strategic solutions.
  • Log common application issues to suggest new feature recommendations and/or bug fixes.
  • Assist in the development of test plans to verify core functionality of modified/upgraded applications.
  • Maintain current knowledge of application features and relevant application technologies.
  • Develop and execute methods to communicate new features after application upgrades
  • Assist in the setup and administration of application service accounts utilizing the principle of least privilege
  • Document existing and future custom code solutions
  • Create educational documentation about application features, workflows, processes, etc. to be used by employees, members, and end users
  • Teach/present application features, workflows, and processes to employees, members, and end users
  • Interface and work with employees, members, and end users while providing complete customer satisfaction
  • Configure, maintain, and troubleshoot reporting automation processes
  • Test, review, and debug new application features prior to deployment to production environments
  • Implement/deploy new application features
  • Present themselves professionally
  • Perform other duties as assigned

Work Environment:

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines. This job may occasionally require travel, by car, plane, bus, taxi, etc., to attend meetings, conferences, training, etc., and overnight stays.

Qualifications/Skills

  • Excellent verbal and written communication skills
  • Strong organizational, analytical, and problem-solving abilities

JOB REQUIREMENTS

Required Education/Experience

  • Bachelor's degree in computer science or a related field or equivalent experience.
  • Experience working in operations DevOps environments.
  • Experience in troubleshooting customer-related issues and managing customer relationships required.
  • Experience in resolving day-to-day support issues, ensuring effective and timely resolution of issues in a production environment, troubleshooting internal customer-related issues, and managing customer relationships.
  • Experience in working with Windows using command line tools for searching, scripting, and monitoring situations.
  • Ability to speak, read, and write in English fluently.

ADDITIONAL INFORMATION

Physical Demands/ADA Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to speak and hear. This is largely a sedentary role, and individuals may need to sit or stand for long periods of time. Individuals must be able to type and operate telephones and computer equipment. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder height, below the waist, or lifting as required to file documents or store materials throughout the workday.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

  • Application Security Analyst

    1 day ago

    Pearl, United States Blue Cross Blue Shield of MS Full time

    Perform manual and/or automated secure code reviews. Conduct application security risk analysis for purchased or developed applications prior to live implementation. Act as a software security resource on assigned projects and develop and/or deliver software security focused training for developers. Identify application security risks and requirements for...

  • IT Event Support Technician

    3 days ago

    Pearl City, United States Science Applications International Corporation Full time

    SAIC is seeking an IT Event Support Technician located in Pearl City, Hawaii to support USINDOPACOM for the Software, Simulation, System Engineering and Integration (S 3 I) Directorate, DEVCOM Aviation & Missile Center (Av. MC) to support Modeling an Support Technician, IT, Technician, Support, Event, Technology

  • Data Analyst

    1 day ago

    Pearl Harbor, United States Booz Allen Hamilton Full time

    Job Number: R0195454Data Analyst The Opportunity: As a data analyst, you love diving into data and turning it into meaningful insights. With the abundance of structured and unstructured data, you understand the importance of transforming complex data sets into useful information to solve challenges. As a data analyst at Booz Allen, you can use your skills...

  • Business Analyst, Mid

    1 day ago

    Pearl Harbor, United States Booz Allen Hamilton Full time

    Job Number: R0196464Business Analyst, Mid The Opportunity: You know that true progress is made at the intersection of business and tech, and as an IT Business Analyst, you can develop your skills in both. Here, you'll have the chance to work with an Agile team as they develop digital products to support your clients' most pressing missions. We're looking for...

  • Business Analyst, Mid

    1 day ago

    Pearl Harbor, United States Booz Allen Hamilton Full time

    Business Analyst, Mid The Opportunity:  You know that true progress is made at the intersection of business and tech, and as an IT Business Analyst, you can develop your skills in both. Here, you’ll have the chance to work with an Agile team as they develop digital products to support your clients’ most pressing missions. We’re looking for someone...

  • Submarine Acquisition Program Analyst

    6 days ago

    Pearl Harbor, United States Booz Allen Hamilton Full time

    As the Submarine Acquisition Program Analyst your duties will include leveraging operational submarine knowledge and experience to support NAVSEA submarine programs, supporting critical and insightful leadership in developing strategies, plans and do Program Analyst, Submarine, Acquisition, Program, Analyst, Support, Technology

  • Undersea Warfighting

    1 week ago

    Pearl Harbor, United States Valiant Integrated Services Full time

    This position supports the Undersea Warfighting Development Center (UWDC) as an Undersea Warfighting (USW) Analyst at Commander Submarine Force Pacific Fleet (COMSUBPAC) Pearl Harbor Hawaii. The ideal candidate will design, observe, reconstruct, analyze, and report on submarine tactical development exercises in support of UWDC and COMSUBPAC objectives....

  • Cyber Security Analyst Ops Watch Incident Response

    4 weeks ago

    Pearl City, United States Adapt Forward Full time

    Job DescriptionJob DescriptionCyber Security Analyst Ops Watch Incident Response Charleston, SC Minimum of a Secret Clearance Required with ability to obtain TS/SCIPosition DescriptionAs a CND Incident Response Analyst you will identify, isolate, investigate, inform, and implement measures to detect and protect data across a wide spectrum of sources and...

  • Senior Tech Analyst

    1 day ago

    Pearl City, United States International Executive Service Corps Full time

    · The incumbent will be a Senior Tech Analyst providing technical services in support of COMSUBPAC (N4) in their delivery of technical assistance to the submarine fleet. Required Skills and Experiences: Minimum: • 10+ yrs experience that includes: · 10+ yrs demonstrated experience in the operation, maintenance, testing and repair of HM&E systems...

  • Senior Computer Systems Analyst with Security Clearance

    4 weeks ago

    Pearl Harbor, United States The aEonian Group Full time

    Solutions 71 is seeking a Senior Computer Systems Analyst to support and provide Information Systems (IS) operational and technical services for the Maritime Operations Center (MOC) and the T-JFMCC at the U.S. Pacific Fleet Headquarters, HI. Various CPF technical and operations services to CPF, MOC and T-JFMCC will be provided in accordance with DoD...

  • Senior Computer Systems Analyst with Security Clearance

    4 days ago

    Pearl Harbor, United States The Aeonian Group Full time

    Solutions 71 is seeking a Senior Computer Systems Analyst to support and provide Information Systems (IS) operational and technical services for the Maritime Operations Center (MOC) and the T-JFMCC at the U.S. Pacific Fleet Headquarters, HI. Various CPF technical and operations services to CPF, MOC and T-JFMCC will be provided in accordance with DoD...

  • Pcr Analyst I

    4 days ago

    Pearl River, United States Green Analytics New York, Pearl River NY Full time

    **ABOUT US**: Located in Maryland, Pennsylvania, New Jersey, Massachusetts, Virginia, West Virginia, and New York, the Green Analytics’ companies are leaders in cannabis science and technology with significant footprints in laboratory testing and analytics, research and development, genetics, cultivation consulting, environmental swabbing and monitoring,...

  • Senior IT Project Manager

    4 weeks ago

    Pearl Harbor, United States The aEonian Group Full time

    Solutions 71 is seeking a Senior IT Project Manager / Site Lead to support and provide Information Systems (IS) operational and technical services for the Maritime Operations Center (MOC) and the T-JFMCC at the U.S. Pacific Fleet Headquarters, HI. Various CPF technical and operations services to CPF, MOC and T-JFMCC will be provided in accordance with DoD...

  • IT Event Support Technician

    1 month ago

    Pearl City, United States PiTech Solutions Inc Full time

    Job DescriptionPiTech Solutions is partnering with SAIC for an exciting opportunity for an IT Event Support Technician. This position is located in Pearl City, Hawaii and must have the ability to report onsite.The Software, Simulation, System Engineering and Integration (S3I) Directorate, DEVCOM Aviation & Missile Center (AvMC) is supporting the USINDOPACOM...

  • IT Event Support Technician

    1 month ago

    Pearl City, United States PiTech Solutions Inc Full time

    Job DescriptionPiTech Solutions is partnering with SAIC for an exciting opportunity for an IT Event Support Technician. This position is located in Pearl City, Hawaii and must have the ability to report onsite.The Software, Simulation, System Engineering and Integration (S3I) Directorate, DEVCOM Aviation & Missile Center (AvMC) is supporting the USINDOPACOM...

  • IT Event Support Technician

    1 month ago

    Pearl City, United States PiTech Solutions Inc Full time

    Job DescriptionPiTech Solutions is partnering with SAIC for an exciting opportunity for an IT Event Support Technician. This position is located in Pearl City, Hawaii and must have the ability to report onsite.The Software, Simulation, System Engineering and Integration (S3I) Directorate, DEVCOM Aviation & Missile Center (AvMC) is supporting the USINDOPACOM...

  • Administrative Support Specialist

    1 day ago

    Pearl Harbor, United States TQI Solutions Full time

    TQI Solutions seeks proactive, visionary thought leaders to drive impactful solutions for clients. We value our team, offering work-life balance, excellent benefits, and career growth. Join us and immerse yourself in a rewarding experience like no other. We are seeking a highly skilled and experienced Administrative Support Specialist to join our team in...

  • Dive Propulsion and Underwater Navigation Support

    3 weeks ago

    Pearl City, United States People Technology & Processes LLC Full time

    Job Title: Dive Propulsion and Underwater Navigation Support Job Location: Pearl City, HI Salary: Competitive based on experience Clearance: Secret Travel: Anticipated Purpose: Dive Propulsion and Navigation Support personnel report to Dive Department Leading Chief Petty Officer (LCPO) and complete tasks to include but not limited to, preventative and...

  • Budget Support Specialist

    20 hours ago

    Pearl Harbor, United States Pololei Full time

    The Alaka`ina Foundation Family of Companies (FOCs) has a need for an Budget Support/Specialist to provide financial support services to support our government customer located in Joint Base Pearl Harbor - Hickam (JBPHH).DESCRIPTION OF RESPONSIBILITIES:On a daily basis, process approximately 10 approved funding realignment requests by generating Decision...

  • Budget Support Specialist

    17 hours ago

    Pearl Harbor, United States Kapili Services, LLC Full time

    The Alaka`ina Foundation Family of Companies (FOCs) has a need for an Budget Support/Specialist to provide financial support services to support our government customer located in Joint Base Pearl Harbor - Hickam (JBPHH).DESCRIPTION OF RESPONSIBILITIES:On a daily basis, process approximately 10 approved funding realignment requests by generating Decision...