Public Services Assistant
1 month ago
At the Hussey-Mayfield Memorial Public Library, we are dedicated to enriching the lives of the communities in Zionsville and Whitestown, Indiana. Our team is at the forefront of library services, embracing modern technologies, creating innovative amenities, and delivering personalized, up-to-date programs. We foster collaboration, knowledge-sharing, and entertainment throughout our community. We are proud to be an Equal Opportunity Employer.
Team members are assigned a "primary library location" to provide consistency for their day-to-day work-life. There will be times that team members are asked to assist at their non-primary location or at community events. This position's assigned primary library location is at the Whitestown Library.
POSITION OVERVIEW:
The Public Service Assistant is the primary point of contact for patrons, contributing to a positive atmosphere through providing outstanding customer service to our patrons. Working primarily at the Welcome Desk, you will engage in a range of responsibilities, including material check-ins and outs, holds management, library card registration, and resolution of account inquiries. Additionally, this role involves providing reference assistance, technology troubleshooting, and reader advisory services.
KEY RESPONSIBILITIES:
Patron Interaction and Services
- Greet patrons warmly, assess their needs, and direct them to the appropriate resources.
- Demonstrate a comprehensive understanding of the library's operations, mission, and available resources.
- Assist patrons with library card accounts, including new registrations, verification, policy communication, and payment processing.
- Resolve patron account disputes.
- Provide reader's advisory services, technical troubleshooting, and reference assistance.
- Create book displays and assist with programming.
- Offer support in locating materials within the library.
- Create book displays and some programming.
- Conduct check-in and check-out of library materials.
- Assist patrons at self-check-out stations and provide guidance on technology-related issues.
- Manage payments, record transactions, and balance/reconcile cash drawers.
- Place, fill, and remove holds on library materials.
- Inspect returned materials for damage, address missing pieces, and take appropriate action.
- Clear returned materials as needed.
- Participate in opening and closing procedures for the building.
- Contribute to the organization of materials through activities such as shelf reading and creating displays.
- Fill transit requests and process incoming and outgoing items.
- Empty drop boxes, sort materials, and shelve library materials.
- Contribute to library-wide and off-site events.
- Additional duties as assigned.
- High school Diploma or GED required
- Strong verbal and written communication skills for effective interaction with patrons and team members.
- Proficient in MS Office and Windows and IOS software, with the ability to adapt to new technologies.
- Previous experience in customer service and working as a member of a team.
- Strong organizational abilities to manage multiple tasks and maintain order.
- Sensitivity to diverse patron needs and a commitment to promoting inclusivity.
- Experience with Dewy Decimal System and library database apps preferred.
- Physical Demands: This position requires physical demands, including reading, writing, maintaining hand-eye coordination, standing, sitting, walking, bending, crawling, climbing, pushing, pulling, and lifting items weighing 15-20 pounds.
-
Public Services Assistant
4 weeks ago
Indianapolis, United States Deep End Talent Strategies Full timeAt the Hussey-Mayfield Memorial Public Library, we are dedicated to enriching the lives of the communities in Zionsville and Whitestown, Indiana. Our team is at the forefront of library services, embracing modern technologies, creating innovative amenities, and delivering personalized, up-to-date programs. We foster collaboration, knowledge-sharing, and...
-
Director of Public Relations
1 week ago
Indianapolis, United States Communicare Health Services Full timeCommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Indianapolis, IN market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service....
-
Public Relations Assistant
1 month ago
Indianapolis, United States MSI Full timeJob DescriptionJob DescriptionWe collaborate with clients across diverse industries to enhance their brand visibility, reputation, and overall public image. Our dedicated team is committed to delivering innovative solutions and exceeding client expectations. If you're motivated and passionate about public relations, communication, and media, we invite...
-
Public Relations Assistant
2 months ago
Indianapolis, United States MSI Full timeJob DescriptionJob DescriptionWe collaborate with clients across diverse industries to enhance their brand visibility, reputation, and overall public image. Our dedicated team is committed to delivering innovative solutions and exceeding client expectations. If you're motivated and passionate about public relations, communication, and media, we invite...
-
Public Relations Assistant
5 days ago
Indianapolis, United States MSI Full timeJob DescriptionJob DescriptionWe collaborate with clients across diverse industries to enhance their brand visibility, reputation, and overall public image. Our dedicated team is committed to delivering innovative solutions and exceeding client expectations. If you're motivated and passionate about public relations, communication, and media, we invite...
-
Public Assistance Officer
3 weeks ago
Indianapolis, United States City of Indianapolis and Marion County Full timePosition is responsible for interviewing members of public to gather information needed to generate police reports relating to non-emergency incidents; prepares police incident reports and enters into computer; maintains highest level of professional Officer, Customer Service, Police, Business Services, Information, Reporting, Reports
-
Indianapolis, United States Indiana University Full timeAdvanced Assistant/ Associate Rank Tenure-Track Faculty Position. Public Administration and Public Policy The Paul H. ONeill School of Public and Environmental Affairs (ONeill School hereafter) at Indiana University (IU) invites applications for Policy, Faculty, Assistant Professor, International, Diversity, Research, Education
-
Guest Services Assistant
3 weeks ago
Indianapolis, United States Indianapolis International Airport Full time* #1 Airport in North America and Indiana Chamber's Best Places to Work! * Paid Childcare Reimbursements up to $10k/year, per child. * Paid Tuition Assistance up to $5,250/year * Generous Medical, Dental, Vision and RX * Free Healthcare through Marathon Health * Pet Insurance * Up to 5% Match Retirement Plan * Generous Paid Time Off Programs & MORE! GENERAL...
-
Guest Services Assistant
1 week ago
Indianapolis, United States Indianapolis International Airport Full time* #1 Airport in North America and Indiana Chamber's Best Places to Work! * Paid Childcare Reimbursements up to $10k/year, per child. * Paid Tuition Assistance up to $5,250/year * Generous Medical, Dental, Vision and RX * Free Healthcare through Marathon Health * Pet Insurance * Up to 5% Match Retirement Plan * Generous Paid Time Off Programs & MORE! GENERAL...
-
Customer Service
2 weeks ago
Indianapolis, United States Public Storage Full timeCompany Description Public Storage is the self-storage industry leader and we are Hiring Now!Earn $14.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)Employees become eligible for Full-time Benefits by working an average of 20+ hours -...
-
Public Assistance Officer
1 month ago
Indianapolis, United States City Of Indianapolis (IN) Full timePosition Summary Position is responsible for interviewing members of public to gather information needed to generate police reports relating to non-emergency incidents; prepares police incident reports and enters into computer; maintains highest level of professional and courteous customer service during performance of duties. Position...
-
Public Assistance Officer
1 week ago
Indianapolis, United States City Of Indianapolis (IN) Full timePosition Summary Position is responsible for interviewing members of public to gather information needed to generate police reports relating to non-emergency incidents; prepares police incident reports and enters into computer; maintains highest level of professional and courteous customer service during performance of duties. Position...
-
Dispatch / Administrative Assistant (10 Month)
1 month ago
Indianapolis, United States Indiana Public Schools Full timeTitle: Dispatch/Administrative Assistant 10 month Qualifications: A high school education or equivalent is required. Advance training is preferred. Excellent Customer service, communication skills, secretarial practice, computer knowledge (Microsoft Office, Windows) and accuracy. Ability to maintain efficient files and record keeping practices. Routing...
-
Indianapolis, United States Indiana Public Schools Full timeTitle: Dispatch/Administrative Assistant 10 month Qualifications: A high school education or equivalent is required. Advance training is preferred. Excellent Customer service, communication skills, secretarial practice, computer knowledge (Microsoft Office, Windows) and accuracy. Ability to maintain efficient files and record keeping practices. Routing...
-
Senior Account Executive
2 weeks ago
Indianapolis, United States Studio Science Full timeJob DescriptionJob DescriptionWe are searching for a Senior Account Executive to establish new and manage current relationships with Public Sector clients. In this role, individuals will connect with customers and Salesforce counterparts throughout the entire customer lifecycle. We are looking for an individual with experience selling six- and seven figure...
-
Senior Account Executive
2 weeks ago
Indianapolis, United States Studio Science Full timeJob DescriptionJob DescriptionWe are searching for a Senior Account Executive to establish new and manage current relationships with Public Sector clients. In this role, individuals will connect with customers and Salesforce counterparts throughout the entire customer lifecycle. We are looking for an individual with experience selling six- and seven figure...
-
Senior Account Executive
1 week ago
Indianapolis, United States Studio Science Full timeJob DescriptionJob DescriptionWe are searching for a Senior Account Executive to establish new and manage current relationships with Public Sector clients. In this role, individuals will connect with customers and Salesforce counterparts throughout the entire customer lifecycle. We are looking for an individual with experience selling six- and seven figure...
-
Public Finance Attorney
3 weeks ago
Indianapolis, United States Dentons Bingham Greenebaum Full timeDentons Bingham Greenebaum LLP is seeking a highly qualified Public Finance Attorney to join our collegial and fast-growing team. The ideal candidate will have a strong background in public finance, with experience in bond transactions, tax-exempt financing, and securities law. The person in this role advises municipalities, counties, conservancy districts,...
-
Public Finance Attorney
1 week ago
Indianapolis, United States Dentons Bingham Greenebaum Full timeDentons Bingham Greenebaum LLP is seeking a highly qualified Public Finance Attorney to join our collegial and fast-growing team. The ideal candidate will have a strong background in public finance, with experience in bond transactions, tax-exempt financing, and securities law. The person in this role advises municipalities, counties, conservancy districts,...
-
Public Finance Attorney
1 week ago
Indianapolis, United States Dentons Bingham Greenebaum Full timeDentons Bingham Greenebaum LLP is seeking a highly qualified Public Finance Attorney to join our collegial and fast-growing team. The ideal candidate will have a strong background in public finance, with experience in bond transactions, tax-exempt financing, and securities law. The person in this role advises municipalities, counties, conservancy districts,...