Field Technical Support Rep

2 weeks ago


Camden, United States Georgia IT Inc Full time
Field Technical Support Rep
Location: Camden, NJ
Duration: Long-term
Rate: DOE

US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job

Skills and Experience Needed
  • Work with partners that build out rooms
  • Understand and follow Campbells "standards"
  • Able to follow CAD drawings of rooms to make sure set up properly
  • Work with site support to improve room checks
  • Continuous improvement of room checks
  • Audio Visual Experience
  • QA on new room builds
  • Check connectivity
  • Check camera angles
  • Pull out display- check mounts and wires for proper labeling
    Check power
  • Not just a TECH- but someone who can think about "how is this room being used"
  • Coordinate with multiple teams when there are issues ie site support/ maintenance etc
  • Not expected to fix issues, but identify issues and engage proper teams
    Comfortable getting into Teams Portal


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