Lead Cashier/POS- Hardgoods Sales
1 month ago
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Lead Cashier/POS- Hardgoods Sales
Schedule will vary during retail hours
Position Overview:
Sales leads are the frontline retail employees at Bachmans. They help customers find what theyre looking for, answer questions about products and assist with product selection and purchase.
As a member of our sales team you will be responsible for the following:
Customer Service
+ Welcome each guest in your own authentic way.
+ Identify and approach customers in the store.
+ Provide information about products and services to customers who visit or call the store for information.
+ Assist customers at the cash registers as needed and place orders for delivery.
+ Deliver an exceptional guest experience by prioritizing customer needs.
Revenue Generation
+ Provide customers with product knowledge and recommendations to help them select the right gift/products/plants for their needs.
+ Assist customers with selecting and purchasing materials, supplies, and equipment for gardening projects.
+ Recommend alternative products to meet customer needs and/or to increase success at home.
Store Operations
+ Assist stock team in opening, unpacking and pricing merchandise.
+ Perform stocking, restocking, and rotation of merchandise on shelves.
+ Assist in implementing and maintaining seasonal product displays.
+ Ensure the physical cleanliness, security and maintenance of the store.
People Management
+ Provide work direction to other associates in the absence of the supervisor.
+ Assign specific tasks to associates. Monitor the team's performance.
+ Train other associates in product knowledge, store operational processes and/or POS
Qualifications:
+ Minimum 2 years experience in retail experience.
+ Ability to work a flexible schedule, including nights and weekends
+ Interest in the floral/garden/gift industry preferred.
+ Ability to interact with and build relationship with customers.
+ Technical knowledge including POS.
+ High energy level.
Requirements:
+ Strong oral communication and interpersonal skills.
+ Strong knowledge of policies and practices regarding safety, inventory control, cash, and facility.
+ Ability to effectively carry out cash register functions.
+ Strong ability to quickly carry out simple mathematical calculations, including addition and subtraction; multiplication and division; and percentages.
+ Ability to read and comply with directives stated in the merchandise presentation guides.
+ Ability to connect with others and build enthusiasm about our product.
Bachmans is an Equal Opportunity Employer
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