Frame Shop Manager FT

2 weeks ago

Charlotte, United States Michaels Stores Full time

Frame Shop Manager FT ::no experience needed:: page is loaded **Frame Shop Manager FT ::no experience needed::**

**Frame Shop Manager FT ::no experience needed::**

locationsConcord-8066 Concord Mills Blvd time typeFull time posted onPosted 2 Days Ago job requisition idR00131110 Store - Concord, NC**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**

**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**

**To review a comprehensive list of benefits, please visit**

**CT and CO only -To review pay ranges for the position you are applying for, please visit**

Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.**Major Activities**

* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results

* Develop and coach the team selling behaviors

* Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager

* Achieve your KPIs and manage the framing team to achieve their role KPIs

* Review sales and production workload and build plans and sales floor time for networking.

* Manage and execute the inventory management processes as assigned

* Manage and execute shrink and safety programs.

* Serve as Manager on Duty (MOD)

* Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development

* Partners with MODs daily on the expectations of framing and other framers.

* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others

* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

* Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment

* Acknowledge customers, help locate product and provide solutions

* Assist with Omni channel processes

**Other duties as assigned**

**Minimum Type of experience the job requires**

* Basic computer skills

**Preferred Type of experience the job requires**

* Previous custom framing experience is preferred

* Retail management experience

* Experience leading a sales team

**Physical Requirements**

* Regular bending, lifting, carrying, reaching and stretching

* Ability to move throughout the store

* Ability to remain standing for long periods of time

* Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment

* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

**Work Environment**

* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**

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