Loyalty SME
1 month ago
Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto "Building Success Together®," Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today's world, with immersive and seamless experiences across digital and physical channels.
What You'll Do
- SME for Product search, Recommendation engine
- Evaluate business processes, anticipate requirements, and provide compelling and innovative solutions.
- Experience with AI/ML, Generative AI based search solutions
- Good experience with technical design/architecture in Java/J2EE applications, microservices architecture
- Hands-on to a level of driving POCs with the team.
- Experience in integrations with 3rd party systems for customer rewards implementation
- 10+ years of experience in technical design/architecture with multiple project implementations under the loyalty/rewards domain
- Stay up-to-date on the latest technology (Micro AI/ML) and industrial trends in Loyalty and Rewards domain
- Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required.
- Good oral and written communication skills, including documentation and presentation skills
- Experience in agile/SCRUM/SDLC
- "Architectural and business vision for how loyalty points are calculated, stored and redeemed" has a context menu
- Act as a liaison between business and technology users.
- Should be aware of concepts like up sell, cross sell, recommendations
- Bachelor's or Master's Degree in Computer Science and/or equivalent combination of education and work experience
- $145-150k per year
Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.
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