Seasonal Multi-Functional Resort Associate
4 weeks ago
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
This Seasonal role includes several different duties. We are looking for someone flexible to perform all in one for a very small Resort. This position has the potential to become permanent for the right candidate.
Activities:
Essential Job Functions
Beginning with the most important, or in a logical sequence, describe 5 to 7 major responsibilities of this job. Provide as much detail as necessary to give an accurate, complete outline. Indicate the percentage of total working time spent on each essential responsibility. The total should equal 100%.
Responsibilities include, but are not limited to:
1. Provide Resorts Activities to Guests. Responsible for creating, planning and executive guest activity programs for the Resort (i.e., arts & crafts, pool games, aerobics movie night, karaoke, outbound trips to local attractions, BBQ, miniature gold, etc.). Monitor, supervise and assist guests while in the Activity Center. Promote and sign up guests for resort activities.
Inventory:
The Inventory Clerk II position is responsible for proper control of all incoming and outgoing inventory for the site, as well as mail, supplies and packages that arrive on site. Additionally, he/she is responsible for all duties surrounding the purchasing and ordering of supplies and materials for the site. He/she will assist in the management of the linen inventory, ensuring accurate product numbers and quality.
Responsibilities include, but are not limited to:
- Receives, records and tracks all inventory, mail and supplies that arrives or leaves the site, ensures packages are delivered and recorded appropriately
- Maintains inventory control system as directed by company standards DOPs; ensuring inventory is stored and stocked in supply room according to standards; ensures proper process for checking out inventory or supplies is followed; updates all inventory management system changes according to vendor specifications
Responsible for the mixing and serving alcoholic and non-alcoholic beverages: Promptly greet guests in a friendly and professional manner. Ensure orders are taken accurately and completely. Offer ideas and suggestions to guests when ordering. Serve wine, draught and bottle beer. Mixes ingredients to prepare cocktails and other drinks. Collects payment for drinks served. Prepares bar area and supplies to ensure a successful shift. Orders or requisitions liquor and supplies. May assist in preparation of food orders.
Maintain positive guest, owner and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
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