Residential Assistant

4 weeks ago


Bethesda, United States National Center for Children & Families Full time
Position Purpose:

To ensure residents' compliance with the Greentree Shelter program; provide crisis intervention as necessary, monitors the residents' adherence to rules, policies and procedures, and/or concrete service plans, ensuring safety, cleanliness and order in the shelter.

Essential Duties and Responsibilities:
• Serves as shift leader
• Conducts weekly groups, sometimes with the assistance of volunteers
• Connects and reinforces client utilization of relevant community resources
• Monitors families to ensure that children's needs are being met and that all children are safe
• Completes extensive trauma systems therapy training
• Provides crisis intervention and mediation with clients
• Performs shelter intake procedures
• Works as part of the case management team
• Connects families to mentors and other targeted volunteer services
• Communicates with staff therapist regarding specific client therapeutic needs
• Advocates for safety, dietary and health needs of children and parents to ensure healthy well-being
• Provides for the overall safety and care of residents through appropriate supervision of their activities
• Completes exit process with residents
• Provides hands-on life skills training by assisting residents with daily living skills
• Supervises residents' adherence to rules and daily shelter routine
• Supervises residents' setup and cleanup of meals and adherence to cafeteria safety procedures, and records USDA statistics
• Supports, plans and supervises family recreational activities, including transportation
• Distributes medication as needed and monitors medication compliance (prescription medications only)
• Completes appropriate documentation in the program log as well as weekly progress reports in a timely fashion
• Writes work orders for needed repairs
• Supervises residents' chores and facility maintenance
• Conducts regular building inspections and room searches
• Conducts fire evacuation drills
• Attends all mandatory RA meetings, even if not scheduled to work that time
• Completes ETOs in a timely manner
• Retrieves, distributes and forwards program and resident mail
• Monitors internal and external facility appearance and readiness for new residents

Non-Essential Duties and Responsibilities:
• Other duties as assigned.

Qualifications:
• Bachelor's Degree required
• Two years of relevant residential experience.
• A valid driver's license, auto insurance, and a clean driving record.
• Exceptional teamwork orientation with good written and oral communication skills.
• Demonstration of cross cultural competencies.
• Must possess an attitude compatible with the goals and purposes of NCCF.

Physical Demands/Work Environment:

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch or crawl. Vision abilities required by this job require close vision while working with a computer monitor. While performing the duties of this job, employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. These work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
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