Associate Business System Analyst Care Management

2 weeks ago

Tampa, United States C4 Technical Services Full time
Associate Business System Analyst Care Management
Work Location: Remote

JOB SUMMARY:
Associate IT Business Systems Analysts partner with the business to collect and analyze information needed to formulate the scope and objectives of technology solutions to support the business needs. Conducts feasibility studies, prepares user stories/business requirements, writes system and programming specifications, and works with developers to support the design of possible technology solutions. Provides input into cost estimations and project plans. Assists with preparing user acceptance criteria, test plans, and test cases and conducts functional/user testing. Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting. Assists with root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions. The Associate IT Business Systems Analyst must obtain strong knowledge of assigned business area(s) operations and the IT systems/applications used. May participate on an agile development team.

REQUIREMENTS:
  • Analyzes business needs to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions
  • Design, develop, documents, test or support modification of computer programs and/or systems
  • Researches and assists in designs solutions for general maintenance requests to resolve system problems
  • Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality
  • Provide oversight and final review of design specification
  • Take the initiative to seek out areas of improvement
  • Assigned to highly complex projects, systems or initiatives
  • Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment.
  • Leads a systematic process for capturing requirements.
  • Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation.
  • Using SDLC processes and associated tools, analyzes current system targeted for replacement/enhancement to determine business and technical functions to be included in design.
  • Prepare crosswalks for transforming input data to output with application of rules
  • Works with Developers and other IT staff to determine system components and functional flow of components and data between components.
  • Validates the design documentation with the appropriate parties and receives approval on these documents.
  • Reviews final design documents to ensure that they clearly explain the work expectations.
  • Clarifies design expectations. Answer business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues.
  • Continuously assesses systems as business direction changes for impacts to existing designs. Understands impacts and works as appropriate to determine best solution.
  • Provide consultative support for the systems within their product family
  • Partner with developers and other IT staff to ensure the design fulfills business and technical requirements
  • Responsible for relationship management responsibilities for assigned vendors
  • Prepare technical documentation and deliverables including flow charts, models, and procedures, user guides, scorecards and reporting.
  • Ensures adherence to practices, standards, policies and procedures.
  • Develops test scenarios & test cases, performs test executions for various system components.
  • Prepares complex test strategies to ensure comprehensive coverage of system components and interfaces; provides SME level expertise and recommends test strategies and scenarios for junior level analysts.
  • Develops and documents vetted contingency plans in case of risks or roadblocks
  • Responsible for consensus and relationship building between Business, IT teams and BRMs
  • Other duties as assigned
  • Strong knowledge of MS Excel and MS Visio


PREFERRED QUALIFICATIONS:
The preferred qualifications listed below reflect desired knowledge, skill, and/or experience.
Additional Preferred Qualifications:
  • Ability to write simple to complex SQL Queries
  • Experience in Application development, testing, and/or business/systems analysis role
  • Various Domain experience; Health Care, Financial, etc
  • Experience using Agile, Waterfall, or hybrid methodology
  • Specific tools, languages and specialty skills may vary

REQUIRED EXPERIENCE:
  • 0-2 years' experience in an application development, testing, and/or business/systems analysis role

#DICE
tkettwick@c4techservices.com

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