IT Manager

IT Manager - On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45414 Starting at $80,000 annually- Full-time Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time IT Manager to collaborate with our departments to find opportunities to add value to our organization through IT solutions. Do you enjoy helping others and improving processes? Are you looking for work-life balance and a supportive growth-oriented environment? We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth. WHO IS LOGAN A/C & HEAT SERVICES? Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. A DAY IN THE LIFE OF AN IT MANAGER • Manages the Technical Support and Operating Systems Specialist who works first-hand with 3rd party partners to maintain adequate IT solutions, hardware and software, as well as devices. Approves all hardware and software purchases. • Documents clear and measurable business process and system requirements and understands trade-off recommendations between implementation timeline and functionality maturity. • Recommends prioritization and/or prioritizes development tasks by data-driven decisions. • Creates detailed process/system specifications using written requirements, business rules, process flows and use cases; incorporates user experience-generated deliverables. • Executes project and operational initiatives by working collaboratively with cross-functional teams/internal divisions to build, release, and monitor company systems and processes, leading agile development, and managing day-to-day details to influence and inform the strategy and roadmap evolution. • Ensures day-to-day decisions are effectively made and execution is optimized to drive toward the realization of these capabilities. • Provides input on product and roadmap definitions. Contributes to strategic capability growth in appropriate or needed areas. • Understands and internalizes overall division strategy to help inform requirements and feature/functionality prioritization. • Understands overall business operations strategic priorities and participates with leadership and managers to identify solutions. • Assist in designing scalable solutions for software development, deployment, and supervision. • Establishes and safeguards partnership and alignment across various groups and departments in support of normal operations, strategic initiatives, projects, and transformation. • Works across the entire organization with optimized and aligned processes, practices, policies, tools, technologies, and culture. • Participates with Technical Support and Operating Systems Specialists to define areas impacted by the implementation of new processes and systems. • Contributes to building transformation capability across the organization including embedding skills, changing mindsets, and enhancing culture to continuously improve and innovate. • Establishes and sustains customer experience top-of-mind for leadership and transformation teams, balancing transformation needs with operations needs in ways that positively affect customers and the company brand. • Create and oversee reporting. • Oversee 3rd party systems QUALIFICATIONS • Bachelor's degree in Statistics, Finance, Engineering or a related field • At least 1 year of experience creating systems and using data to drive business decisions • Strong familiarity and experience with a business intelligence language (R preferred) • Knowledge of languages for auxiliary BI functions (e.g. SQL, Python, JavaScript) • Knowledge of API architecture (e.g., REST) and ability to implement API-powered solutions • Familiarity with Docker and best practices for deploying scalable, shareable applications • Advanced ability to perform exploratory data analysis • Ability to communicate complex data in a simple and actionable way • Ability to visualize data in the most effective way possible for a given project or outcome • Analytical and problem-solving skills • Curiosity to delve into data anomalies to ensure quality • Ability to learn and retain quickly • Attention to details • Ability to pass a background check • Valid driver's license WORK SCHEDULE Monday-Friday 7:30 am-4:30pm We look forward to speaking with you about our career opportunities at Logan Services Logan Services Inc. offers Equal Employment Opportunity to all applicants. #lshp1