Home Service Dispatcher
3 weeks ago
In this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level customer service during their daily responsibilities.
Essential Job Functions:
- Represent the Acree way- Positive, Passionate, and Professional.
- Deliver exceptional customer service.
- Prepare detailed work orders and supporting documents for every order.
- Dispatch technicians promptly and provide ongoing scheduling services.
- Utilize Service Titan to manage and monitor customer relationships.
- Manage the scheduling of the different departments, assigning technicians based on availability, location, and job requirements for optimal efficiency.
- Ensure adequate supplies and materials by creating and maintaining purchase orders.
- Provide clients with comprehensive warranty information and process all warranties promptly.
- Make sure that permits are pulled and closed promptly.
- Contribute to accounts payable/receivable activities and provide the necessary documentation.
- Generate weekly status reports tracking work orders, estimates, inquiries, etc.
- Work in office Mon-Friday 10am-7pm. With one Saturday from 4pm-9pm once a month and a monthly rotating on-call schedule one week a month (from home).
- File, scan, and other office tasks as required.
- 1-2 years of Home Service Dispatching Experience required.
- Ability to multi-task with a high level of accuracy and attention to detail and prioritization
- Strong communication skills, written and verbal.
- Proficient with Microsoft Suite including Word, PowerPoint, Excel, and Outlook
- Prior customer service experience is a PLUS
- High School Diploma or GED equivalent.
- Computer Skills (Microsoft Office).
- High school diploma or equivalent experience
- Starting at $20/HR, based on experience.
Benefits:
- Competitive Dental, Vision, and Healthcare Plans
- 401(k) matching
- Short-Term and Long-Term Disability
- Life Insurance
- PTO
- Paid Holidays
- Employee Assistance Program (EAP)
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
-
Home Service Dispatcher
2 weeks ago
Tampa, United States Acree Full timeJob DescriptionJob DescriptionDispatcher- Tampa FloridaIn this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level...
-
Home Service Dispatcher
6 days ago
Tampa, United States Len The Plumber Full timeDispatcher- Tampa FloridaIn this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level customer service during their daily...
-
Service Dispatcher
4 weeks ago
Tampa, United States Gaylor Electric, Inc. Full timePlays a vital part in organization/department success. Participates in administrative directed tasks associated with Service Department and all its activities. Due to sensitivity of department work, assignments and work in progress, the highest commi Dispatcher, Service Manager, Dispatch, Customer Service, Construction, Driver
-
Dispatcher
1 week ago
Tampa, United States The Comfort Authority, LLC Full timeJob DescriptionJob DescriptionSalary: $19 - $25 per hourDispatcher / Sales Lead Coordinator Needed – Friendly, Eager and AccurateThe Dispatcher we need has a natural sense of urgency and drive and loves to be the master of their domain. If you seek the opportunity to work as part of a well-structured group, putting your knowledge, skill, and expertise to...
-
Service Dispatcher
1 day ago
Tampa, United States Gaylor Full timeOverview: OUR VISION. The HIGHEST PERFORMING NATIONAL CONTRACTOR OF EXCELLENCE, delivering on our Cornerstone of Reliable Resources, Outcomes, and Insights; dedicated to innovation, quality, and our genuine care for people. OUR VALUES . Integrity. Customer Service. Safety. Sales Growth. Teamwork. Return on Investment. Performance. Personnel Development. ...
-
HVAC Dispatcher
3 weeks ago
Tampa, United States ABM Industries, Inc. Full timeThe Dispatcher, reporting to the Service Manager, is responsible for dispatching of HVAC Service Technicians to customer locations. This position will also grow to include additional business functions such as: perform moderately complex accounting a Dispatcher, HVAC, Dispatch, Service Manager, Operations, Mechanical, Property Management, Driver
-
HVAC Dispatcher
3 weeks ago
Tampa, United States ABM Full timeThe Dispatcher, reporting to the Service Manager, is responsible for dispatching of HVAC Service Technicians to customer locations. This position will also grow to include additional business functions such as: perform moderately complex accounting activities associated with maintaining a complete and accurate general ledger for financial reporting to...
-
Courier/dispatcher
21 hours ago
Tampa, United States AMPM Courier Services, Inc Full timeAre you an experienced dispatcher looking for a rewarding night shift opportunity? Our small, specialized STAT delivery courier company is searching for a dedicated individual with excellent communication and typing skills to join our team. **Position**: Night Shift Dispatcher **Location**: Secured Office Building, Tampa, FL **Hours**: Night Shift,...
-
Fleet Dispatcher
4 weeks ago
Tampa, United States H. Lee Moffitt Cancer Center Full time**Position Highlights**: Primary purpose of this position is to dispatch the drivers of Parking & Transportation to any of the Moffitt Cancer Center campuses for pick up or drop-off of supplies, research samples, blood work samples or any other product that may be needed between campuses. **Responsibilities**: - When not dispatching, this position may aid...
-
Dispatcher
4 weeks ago
Tampa, United States Elevated Facility Services Full timeCompany OverviewOracle Elevator is the fastest growing independent elevator services provider in the nation.Job SummaryPosition will be based in our Corporate Headquarters, located in Tampa, FL. The Dispatcher position is responsible for handling inbound customer requests quickly and efficiently, while simultaneously entering requests into computer to be...
-
Dispatcher - Tampa, FL
6 days ago
Tampa, United States CRH plc Full timeThis position is responsible for the dispatch function, coordinating with sales department, shipping, receiving, customer, delivery truck services and the logistics operations. Essential Duties and Responsibilities Prepare invoices, delivery tickets Dispatcher, Dispatch, Delivery, Truck Driver, Manufacturing
-
Repair Dispatch Manager
4 hours ago
Tampa, United States U-Haul Full timeLocation:2311 Angel Oliva Senior St, Tampa, Florida 33605 United States of AmericaRepair Dispatch Manager Ready to rev up your career? If you are an excellent communicator with a knack for management, consider joining the U-Haul Team as a Repair Dispatch Manager. In this role you will be responsible for keeping U-Haul equipment in the best shape possible,...
-
Dispatch Planner
16 hours ago
Tampa, Florida, United States Randstad USA Full timeOur client, an American multinational beverage corporation is looking to hire a Dispatch Planner. This is a 6 month assignment and could be extended. The Planner position is available to support a variety of functions, including sales support, equipment, vending and distribution. Candidate must have remote access to highspeed internet outside company...
-
Assistant Dispatcher
4 weeks ago
Tampa, United States GMS Full timePosition Summary: The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day-to-day operations. Duties & Responsibilities: Maintain receiving, warehousing and distribution operations by initiating, coordinating, and...
-
Repair Dispatch Manager
24 hours ago
Tampa, United States U-Haul Full timeLocation: 2311 Angel Oliva Senior St, Tampa, Florida 33605 United States of America Repair Dispatch Manager Ready to rev up your career? If you are an excellent communicator with a knack for management, consider joining the U-Haul Team as a Repair Dispatch Manager. In this role you will be responsible for keeping U-Haul equipment in the best shape possible,...
-
Repair Dispatch Manager
1 day ago
Tampa, United States U-Haul Full timeLocation: 2311 Angel Oliva Senior St, Tampa, Florida 33605 United States of America Repair Dispatch Manager Ready to rev up your career? If you are an excellent communicator with a knack for management, consider joining the U-Haul Team as a Repair Dispatch Manager. In this role you will be responsible for keeping U-Haul equipment in the best shape...
-
Repair Dispatch Manager
23 hours ago
Tampa, United States U-Haul Full timeLocation: 2311 Angel Oliva Senior St, Tampa, Florida 33605 United States of America Repair Dispatch Manager Ready to rev up your career? If you are an excellent communicator with a knack for management, consider joining the U-Haul Team as a Repair Dispatch Manager. In this role you will be responsible for keeping U-Haul equipment in the best shape possible,...
-
Home Services Project Specialist
6 days ago
Tampa, United States Home Depot Full timePosition Purpose: The Home Services Project Specialist (Lead Generator) is responsible for the sales and marketing of the specific Home Services Install programs within Home Depot stores they are assigned to work. They are to work closely with their Sales Consultant and Sales Managers to generate quality leads for and drive awareness of the programs in...
-
Care Manager Dispatcher
2 days ago
Tampa, United States Gracepoint Full timeJob DescriptionJob DescriptionCare Manager Dispatcher-Mobile Response TeamThe Care Manager Dispatcher provides advocacy, coordination, and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication. Participates as a member of a multidisciplinary treatment team....
-
Care Manager Dispatcher
1 month ago
Tampa, United States Gracepoint Full timeJob DescriptionJob DescriptionCare Manager Dispatcher-Mobile Response TeamThe Care Manager Dispatcher provides advocacy, coordination, and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication. Participates as a member of a multidisciplinary treatment team....