Cavalier Shop Summer Customer Service Assistant
2 weeks ago
Primary Objective:
Our mission at Calvary Day School is to provide a Christ-centered educational experience through the development of the total student- spiritually, academically, socially, and physically. We are a community of learners and leaders where teaching and learning are stimulating, interesting, and Christ-centered. Students, staff, and parents are supportive of one another and work cooperatively to reach ever-higher academic, social, emotional, and spiritual competencies. Differences are accepted and respected by students, staff, and parents. We follow many pathways to learning while sharing goals that unite us, a common core of knowledge, and a belief in biblical truths.
Position Summary
- Be attentive to customers' needs.
- Give information about the features, quality, and availability of different products.
- Help customers find products they are looking for in the shop.
- When necessary, be able to give in-depth technical advice about products.
- Handle the payment for any purchases.
- Arrange orders and deliveries of stock for customers.
- Make the customer aware of any special offers.
- Make sure that all stock is on display.
You must be able to show a good degree of numeracy, literacy, and customer service and must be a minimum of 15 years old.
Skills:
Sales Assistants have many diverse tasks and always need to be friendly and professional with customers. Key skills and qualities include:
- Good teamwork.
- Flexibility to do different tasks.
- Ability to be friendly and polite, even when tired, or under pressure.
- Ability to follow procedures correctly, such as using a till.
- Confidence in giving advice and information.
- Having enough stamina to keep going.
Working Conditions
Working hours for sales assistants depend on the shop. Working conditions are different in each shop, but sales assistants usually have to spend a lot of time on their feet and have to carry stock to different places around the shop. Sales assistants have to be helpful to customers even when they are tired and the shop is very busy. If a sales assistant notices something going wrong, it is important that they tell other members of staff, so that things keep running smoothly and customers can make their purchases easily and quickly. Please see the shop hours in the attached link.
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