Billing Specialist I
4 weeks ago
Education/Experience: Minimum of two years' experience in accounts receivable, billing, or accounts payable required.
Essential Functions:
- Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all time
- Calculate transactions based on inventory or other data provided.
- Perform manifest review and enters manifests into MMS system. Informs appropriate personnel of missing or incorrect data.
- 3rd party invoice receipt, distribution to locations and processing.
- Review open transaction report for errors, issues to keep billing current.
- Submit customer invoices through manual email, customer portal, or other special delivery process as assigned.
- Daily entry of time keeping and customer invoice conversation notes on invoice submission status.
- Complete customer requests for weights, manifest copies, and questions regarding invoices.
- Responsible for following and updating existing SOP's for duties.
- Cross-train with other Billing Specialists and Billing Manager for coverage.
- Communication regarding invoice and pricing issues to appropriate people.
- Ensures that invoice billing and submission is done completely, accurately, and in a timely manner.
- May distribute signed documents and/or manifest copies to customers and/or generators.
- Special projects as needed.
- Regular and predictable attendance.
Education: High School Diploma or equivalent required. Four-year degree preferred.
Experience: 2+ years' professional experience in an office or Customer Service setting required. . Accounting or Billing related role preferred.
Knowledge and Abilities:
- Excellent written and verbal communication skills with both internal and external customers.
- Must be detail oriented and possess accurate data entry skills.
- Ability to solve problems and provide solutions with limited direction.
- Must possess strong computer skills in Word, Excel, and Outlook.
- Ability to multi-task and manage multiple projects.
- Must have strong interpersonal, organizational, and communications skills.
- Superior time management skills and ability to prioritize tasks.
- Has a team and client focused attitude and takes ownership towards resolving customer issues with high satisfaction.
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