Scheduler - Dispatch Ambulance

Description

Work where every moment matters.

Every day, over 35,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network.

Hunters Ambulance Service is a licensed commercial ambulance company owned and operated by Hartford HealthCare Emergency Medical Services. The company operates six locations across central and southern Connecticut and provides both emergency and nonemergency medical care to facilities and communities throughout the state. With a staff of highly trained professionals, Hunter's Ambulance Service stands ready to respond to individual or community medical demands. In a service industry where precision, speed and technology work within a zero tolerance, our highly skilled paramedics and talented medical staff have proven time and again that their abilities and skills can be relied upon to provide pre-hospital care and transportation. Thanks to the combined efforts of our management and employees, we take pride in acknowledging the fact that we are one of the leading providers of emergency medical services in Connecticut.

Job Summary:

This position works closely with our dispatch staff to receive, schedule and verify transportation needs for patients, outside agencies, and also to process facility requests for transportation.

• Answers incoming requests for transportation from patients, agencies, and facilities and schedules transportation.
• Provides transportation price quotes as needed.
• Verifies accuracy of all information relative to transport and reimbursement and accurately enters information into computer aided dispatch (CAD).
• Maintains current knowledge of reimbursement guidelines and procedures.
• Ensures that all faxed, phoned and electronically received information is data entered (when necessary).
• Follows guidelines for obtaining all insurance information and prior authorizations necessary as determined by payer source and departmental guidelines.
• Works collaboratively with telecommunications division when coordinating transports.
• Triages requests for transportation to determine proper level of care and equipment necessary to perform transport.
  

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• Proficient in the use of computers and computer programs
  

Preferred Qualifications:

• Medical terminology knowledge or medical related experience
  

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.