Online Chat Advocate

4 weeks ago

Cherry Hill, United States HUMEDCO CORP. Full time

FULL TIME WITH BENEFITS – Monday - Friday 12PM-8PM- starting rate $16.50-17.50 per hour based on experience and language skills

The Women’s Centers Advocacy Center located in Cherry Hill NJ supports the needs of patients at several independent, high-quality abortion and GYN Centers. Offering a stable, progressive work environment, our team welcomes committed individuals with a strong work ethic and positive outlook who support diverse cultures. This job is ideal for someone seeking exposure to reproductive justice and patient advocacy through challenging work in a progressive field.

Patient Advocates (Online Chat Only) will support patients by responding to their questions through a chatbot in real time. They will schedule patient’s appointments and provide patients with financial and logistical resources.

Patient Advocate by Online Chat Responsibilities include:
• Working with a team to offer patient-centered care through advocacy, education, empathy
• Scheduling patients for abortion care, pregnancy options counseling and collaborative care for patients seeking a pro-choice pregnancy plan
• Bilingual candidates preferred but not required. Spanish is most commonly needed but all languages welcome to interpret for patients and their loved ones throughout the patient care experience.

  • This person needs to have a typing speed of at least 40-60 rpm.
  • They need to have the ability to use multiple programs at once (EMR, Word, Microsoft TEAMS, Outlook).
  • They need to have strong at home internet
  • They need to make minimal typing errors and have a fast response time.


Ideal candidates possess:

-Interest in abortion as a reproductive justice issue

-General knowledge of reproductive systems

-Prior experience with online scheduling

-Prior experience with administrative or reception work

-Prior experience with customer service

New college graduates are welcome to apply; some customer service experience is required.

The Women’s Centers are dedicated to providing patients with the best reproductive health care possible, and we are constantly raising our standards of care. We are active members of the Abortion Care Network and accredited by the National Abortion Federation and state Departments of Health.

Benefits: medical, dental, vision, life, Aflac, 401k with employer match

Hourly pay range $16.50 - $17.50 based on experience and language skills

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