Medical Lab Assistant

At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. $5,000.00 Sign on bonus Position Summary: The Medical Laboratory Assistant performs specimen collection, under the direction of the Supervi-sor or Medical Technologist, routine CLIA Moderately Complex clinical laboratory testing using auto¬mated and manual procedures to obtain data for use in diagnosis and treat¬ment of disease, following established standards and procedures.Duties and Responsibilities:Demonstrates Competency in the Following Areas:1. Performs clinical laboratory procedures according to established stan¬dards and procedures, using proper technique and equipment in the perfor¬mance of duties to assure biological and physical safety, and accuracy. Work must be performed accurately in the judgment of the supervisor and with no more than two documented major errors per evaluation year.a. Follows written procedures to independently perform routine diagnos¬tic testing which may include, but is not limited to, the following:b. Hematology, Urinalysis, Coagulation, Chemistry, Therapeutic Drug monitoring, Microbiology, Serology.c. Plans, organizes and prioritizes work duties to complete tasks with¬in normal work hours and utilize time efficiently.d. Consistently notifies supervisor or charge technologist of all unusu¬al or significantly abnormal results.e. Communicates specimen requirements, normal ranges, and basic techni-cal information to other personnel.f. Assists in the departmental inventory program as assigned.g. Consistently phones results to physicians or nursing staff, and/or communicates alarm values appropriately.h. Identifies questionable orders for review by supervisor.2. Routinely performs quality control and maintenance procedures as a part of normal workflow.a. Performs and documents QC tests on all instruments at the appropri¬ate times. Identifies significant problems with quality control and equipment as they arise with no more than two major, documented errors per evaluation year.b. Accurately identifies problems encountered in routine workflow, and reports these problems to the appropriate supervisor or charge tech-nologist, as determined by supervisory observation and review.c. Performs basic troubleshooting, and corrective maintenance proce¬dures independently as determined by supervisory observation.d. Consults with supervisory/charge personnel related to corrective procedures and responds to their direction, as determined by supervi¬sory observation with input from charge personnel.3. Properly collects and prepares specimens with efficiency and accuracy for subsequent testing to ensure the accurate and timely reporting of results used in the diagnosis and treatment of disease. The following assignments are monitored by the supervisor with input from the phleboto¬my supervisor, and must have no more than 2 documented major errors per evaluation year.a. Properly identifies all patients, according to Laboratory protocol, prior to collection of any specimens.b. Properly labels, according to laboratory protocol, all specimens collected.c. Performs all phlebotomy procedures (venipuncture, capillary collec¬tion, and assisting nursing service in collection from lines), ac¬cording to laboratory protocol.d. May be required to perform sample collection by capillary puncture in the neonatal age group and to document specific competencies in this procedure.e. Performs phlebotomy rounds as scheduled and responds to STAT orders as required.f. Performs successful venipuncture and capillary collections within an acceptable time period. Can organize and prioritize workload and perform tasks without loss of accuracy and composure.g. Collects throat swabs for subsequent testing by microbiology.h. Performs template and duke bleeding times, according to laboratory procedure.i. Instructs patients in the collection of urine, stool, sputum, and semen specimens according to departmental requirements to ensure accurate reporting of tests.j. Identifies adverse reactions encountered during specimen collection and handles appropriately.4. Utilizes functions of the information system including all functions associated with ordering and resulting laboratory tests.a. Maintains patient confidentiality as it applies to patient informa¬tion with no willful or careless violations of the confidentiality policies of the institution during the evaluation year.b. Interprets physician orders and enters their test requests into the computer assuring information is consistently accurate as determined by supervisory observation.c. Accurately records and verifies the results and findings of proce¬dures via the computer system with no more than two major documented errors per evaluation year.5. Maintains and increases professional knowledge. This aspect of perfor¬mance will be assessed by supervisory review.a. Assumes responsibility for own competency and continuing education by participating in continuing education, as evidenced by CED docu-mentation record.b. Assists in the development of new procedures and testing methods as assigned, under the direction and supervision of other technical personnel.c. Participates in the orientation and training of new employees by job shadowing.Professional Requirements:6. Adheres to dress code, appearance is neat and clean.7. Completes annual education requirements.8. Maintains regulatory requirements.9. Reports to work on time and as scheduled, completes work within designated time.10. Wears identification while on duty, uses computerized punch time system correctly.11. Completes inservices and returns in a timely fashion.12. Attends annual review and department inservices, as scheduled.13. Attends staff meetings.14. Represents the organization in a positive and professional manner.15. Actively participates in performance improvement and continuous quality improvement (CQI) activities.16. Complies with all organizational policies regarding ethical business practices.17. Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.Organizational Requirements:18. Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.a. Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times.b. Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way).c. Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer’s problem.d. Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.e. Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place.f. Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist.19. Confidentiality: Maintains confidentiality of information at all times.a. Consistently maintains confidentiality of all information gained during the course of employment, respecting the privacy of others.b. Understands and maintains the confidentiality of information communicated directly from the supervisor, including discussions of a counseling nature.c. Follows policies and procedures related to medico legal matters, including confidentiality, amendments of medical records, patient rights, medical records as legal evidence and informed consentd. Copies records according to policy, assuring the appropriateness of the individual requesting information from the record prior to copying, faxing, or phoning any portion of the record.20. Safety: Demonstrates an understanding of fire and electrical safety, infection control, body mechanics, and related areas, as appropriate to position.a. Attends mandatory in-services on fire safety, electrical safety, infection control, and body mechanics. Successfully completes competency-based training in each area.b. Follows all employee health procedures, incident reporting, and infection control requirements at all times, as appropriate to the position.c. Uses proper body mechanics at all times as required by the physical demands of the position.d. Maintains a safe work environment and performs duties of the position in a manner consistent with ensuring the safety of self and others.e. Identifies safety needs in areas outside own work environment, recommending corrective action as appropriate.21. Expense Control: Performs job duties in a manner that maximizes expense control.a. Uses supplies, equipment, and utilities in an expeditious mannerb. Consistently recommends methods to control costs while maintaining a high degree of customer service.c. Performs job tasks efficiently and effectively resulting in no unplanned overtime.Regulatory Requirements:• Registration as a Phlebotomy Technician by ASCP or equivalent preferred.• A.S. degree in Medical Laboratory Science or related science from an accred¬ited school. Non-traditional routes to establish skill level may be accepted after review of experience and education.Language Skills:• Able to effectively communicate in English, both verbally and in writing.• Strong written and verbal skills.• Additional languages preferred.Skills:• Basic computer knowledge.Physical Demands:• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application