Residential Remodeling Handyman Carpenter
2 weeks ago
Do you enjoy playing a key role in client communication and ensuring that a residential remodeling project is completed efficiently? Do you enjoy solving problems, working on small residential projects and making clients happy? Do you want to further your career with a hands-on remodeling specialist role? If so then BOWA could be the place for you. Over the past 30 years we have a proven track record of offering exciting and rewarding opportunities to our employees.
A Home Remodeling Specialist for BOWA (known internally as a Senior Customer Service Field Technician) plays an important role working closely with clients helping to manage and complete residential remodeling projects from punch-out and warranty work to Customer Service handyman and small project jobs.
Essential Duties and Responsibilities:
- Ability to diagnose and trouble-shoot construction issues
- Consistently relay any important information from the client to the Customer Service Production Manager and/or Customer Service Manager(s)
- Clearly and effectively communicate with Customer Service Production Manager, Customer Service Managers, subcontractors, clients, and others, as necessary
- Excellent client and company project communication at all stages of work, efficiently and effectively communicate with subcontractors, vendors or others as necessary
- Complete and manage remodeling punch-out, warranty work and small handyman projects
- Ability to proficiently perform cabinetry and installation tasks including, but not limited to, cabinet installation, pocket door installation, bath and door hardware installation (Tech Level I)
- Ability to install stain-grade crown molding, complex custom cabinet installations (including recessed panels), and ability to build drawers (Tech Level II)
- Ability to complete drywall and paint work as needed
- Ability to complete minor HVAC, plumbing, electrical repairs and other related remodeling trade work as needed
- Ability to read detailed plans
- Manage, schedule, complete and oversee project field service work for clients in their homes, including managing subcontractors' schedules, communication and expectations
- Supervision of jobsite safety, cleanliness, security, and protection from damage during all construction phases
Requirements:
- Residential construction knowledge with a minimum of 3 years' experience in related types of work and responsibilities
- Additional knowledge such as: drywall, painting, electrical, plumbing and other related remodeling trade work and working knowledge of remodeling trade installation requirements and techniques
- Able to complete work unsupervised, as necessary in an orderly and clean fashion
- Strong communication skills, with regular client interaction
- Furnish all hand tools and small power tools as necessary to complete job
- Exhibit superior customer service skills, a customer first attitude and focus, representing the company well being polite and courteous to the client, subcontractors, and co-workers; conducting oneself in a professional manner at all times
- Analytical ability to diagnose and develop plans for addressing residential construction problems/issues
- Ability to multitask and adapt to changing priorities
- Valid Driver's License and must have reliable transportation, tardiness is not acceptable
Benefits:
- Company Vehicle with tenure
- Health, Dental, Vision, Short-Term and Long-Term Disability Insurance
- Company Paid Life Insurance Plan
- 401k with Company Match
- Profit Sharing Program with tenure
- Paid Time Off
- Training and Development Budget
- Tool Purchase Program
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