Senior System Support Administrator

2 weeks ago

Columbia, United States DP Professionals Full time
DPP is seeking a Senior Mainframe System Support Administrator for an opportunity with our client in Columbia, SC.

Work arrangement:
  • Remote
  • W2 position; 4 months
Summary:
  • Provide system/production support and monitoring for applications, batch cycles, releases, projects, installations, etc. Participate in work sessions for system support and problem resolution. May provide coordination in workload transition tasks.
  • Working in a 24 X 7 Supporting Team, daily functions include:
    • Scheduling Contractor Request Jobs
    • Assisting In Release Installations (JCL Explode Processes, ENDEVOR)
    • ABEND Research & Resolutions
    • Process Review & Documentation
Top skills:
  • Mainframe Production Support Skills:
    • Batch Cycle Support
    • ABEND Resolution
    • Online Support; Release Management
  • Mainframe Tools:
    • TSO
    • JCL
    • IBM Workload Scheduler (IWS/TWS)
    • ENDEVOR
    • VSAM /IAM File Structures
  • Microsoft Office Suite of Tools
    • OUTLOOK
Minimum required work experience:
  • 4 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
Job/class description:
  • Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for moderate to complex system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
  • Assist in analysis of problems/issues. Perform corrective actions whenever possible to fix applications that end abnormally and/or notify technical support for resolution. Communicate with applications on-call persons to repair applications that ended abnormally. Consult with senior level peers on projects of greater complexity.
  • Evaluate system performance in real-time as well as via reports for release related issues. Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. Review all abnormal results/issues to production processing from previous cycles and verify that they have been logged/resolved. May run necessary system backups.
  • Verify Production and Test environments are up and functioning properly. Perform testing responsibilities as need. Review and/or create documentation for accuracy, future problems, and company standards.
  • Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
  • Look for improvement opportunities in the cycles and in procedures. May create new programs to automate the release process where possible. Assist and provide recommendations in applications enhancement projects.
Required knowledge, skills, and abilities:
  • Comprehends data storage techniques, database philosophy, database management, and programming techniques.
  • Strong understanding of the requirements for maintaining production systems and the effect of program changes.
  • Understands how to use structured techniques in new program development.
  • Strong understanding of development, quality assurance, and integration methodologies.
  • Strong communication and interpersonal skills.
  • Able to work well under pressure and as part of a team.
  • Pays attention to detail.
  • Strong knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.
  • Strong Verbal and Written Communication Skills - Documentation of processes and Cycle ABEND / Online Status / Release Installation details to an external audience
Preferred:
  • Process Documentation to Auditable Standards:
    • CMMI Level 3
    • ISO 9001:2015
  • Medicare or other Claims Processing System Knowledge
  • ServiceNow (Incident/Problem Management)
  • Mainframe Tools:
    • JAVA
    • REXX
    • CLIST Development
    • COBOL
    • ASSEMBLER (WAAPDSUT)
Work environment:
  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment.
Required education/equivalencies:
  • Bachelor's degree in Computer Science, Information Technology, or other job-related degree;
  • OR, Associate's degree in CS, IT, or other job-related degree plus 2 years of work-related experience;
  • OR, 4 years job-related work experience (total 8 years without a degree)
Interested? Learn more:
Click the apply button or contact our recruiter Kenny at Kenny.Jarema@dppit.com to learn more about this position (#24-00190).

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

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