Quality Assurance Analyst
4 weeks ago
The purpose of the Quality Assurance Analyst is to provide continuous test improvement and feedback to resolve issues, helping the Automated Fare Collection department meet customer and stakeholder demands by delivering properly performing products in a timely manner. The responsibility of the Quality Assurance Analyst includes creating test strategies to ensure a product is compliant with design specifications and user expectations. The Quality Assurance Analyst will write and execute manual test plans and cases in addition to analyzing and reporting code defects.
DUTIES & RESPONSIBILITIES:
- Quality Assurance Testing of MBTA Automated Fare Collection solutions
- Develop and create QA documentation including test plans, scripts and procedures and execute test cases to ensure quality and functionality. Review and feedback on vendor created QA documentation will also be expected.
- Execute test cases, log defects, facilitate defect management with required supporting documentation and analysis of test results.
- Interact with the multiple project stakeholders and vendor teams to plan, strategize, and execute test projects.
- Implement necessary solutions and adjustments to maintain test project progress and execution.
- Create SQA reporting and maintain QA Test Dashboard to update internal and project and client facing teams.
- Ensures delivery against QA department goals and objectives, i.e., Meeting commitments and coordinating overall quality assurance schedule.
- Anticipates program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments. Assures the viability, functionality, and effectiveness of essential tools.
- Responsible to contribute to Production Implementation plans for production deployment checkout and verification procedures.
- Implements ongoing quality improvement processes working with interdepartmental teams. Maintains product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing. Develop and manage quality assurance metrics for performance improvement of all teams.
- Provide support with production issues and assist with resolutions as needed.
- Perform all other duties and projects that may be assigned.
MINIMUM REQUIREMENTS/QUALIFICATIONS:
- Bachelor's degree from an accredited institution with comparable experience in the fields of Computer Science, Computer Engineering, or Information Technology
- Knowledge of standard PC applications including the Microsoft Office suite, email, and calendar management
- Four (4) years of experience in software testing, application programming or analysis, including design, development, implementation, and administration/support.
- Must have an even disposition and be able to deal effectively and politely with all people from all types of backgrounds and experience and in all types of situations.
- Ability to work independently and in a collaborative environment.
- Capable of working on multiple projects simultaneously.
- Must have a desire for achieving excellence in customer satisfaction, process, product quality and reliability.
- Effective organizational, analytical, multi-tasking, time management and documentation skills with attention to detail.
- Experience writing technical documentation such as plans, procedures, and scripts.
- Excellent problem solving, interpersonal communication and task management skills.
- Works under limited supervision on a diverse scope with skill to resolve issues in creative ways.
- Capable of acquiring knowledge, understanding of multiple applications, and supporting technology.
PREFERENCES:
- Six (6) or more years of experience in software testing, application programming or analysis, including design, development, implementation, and administration/support.
- Capable of working on multiple platforms, interfaces, and applications unique in the transit and payment industries.
- Experience developing multi-disciplined knowledge of application functionality to obtain subject matter expertise (SME)
- Exercises good judgement from experience and knowledge to select the most effective testing methods, techniques, and evaluation criteria for obtaining results and delivering on project tasks.
- Requires a need to be conscious of data security and risk management.
- Ability to coordinate activities of a QA Project and contribute to project plans.
- Skill to execute and deliver on the full range of QA responsibilities including formulation and documentation of test strategy, test planning, reporting, and manual test execution.
- Experience with testing methods and tools in support of manual testing, test automation, load, and performance testing.
- Knowledge and familiarity of the SDLC (Software Development Lifecycle).
- Strong understanding of different software development methodologies (i.e., Agile, SCRUM, Waterfall, Iterative) in addition to SQA processes and automated tools.
- Capable of executing independent test projects with multitasking and prioritizing as appropriate to meet schedule commitments.
- Accustomed to learning new software applications quickly and adapt to changing client requirements.
- Experience working with geographically distributed team members and in virtual settings.
- Demonstrated experience with ServiceNow or similar service management / ticketing system.
-
Quality Assurance Analyst
3 weeks ago
Boston, United States Karen Clark & CO Full timeQuality Assurance Analyst Karen Clark & Company (KCC) seeks a Quality Assurance (QA) Analyst to join its software team in its beautiful Back Bay Boston office. The QA Analyst will help validate and test RiskInsight®, KCC's catastrophe modeling platform. The QA Analyst will help validate KCC's proven-accurate catastrophe models and software processes and...
-
Quality Assurance Analyst
6 hours ago
Boston, United States Karen Clark & CO Full timeQuality Assurance Analyst Karen Clark & Company (KCC) seeks a Quality Assurance (QA) Analyst to join its software team in its beautiful Back Bay Boston office. The QA Analyst will help validate and test RiskInsight®, KCC's catastrophe modeling platform. The QA Analyst will help validate KCC's proven-accurate catastrophe models and software processes and...
-
Quality Assurance Analyst
1 week ago
Boston, United States Mindlance Full timeJOB SUMMARY: The purpose of the Quality Assurance Analyst is to provide continuous test improvement and feedback to resolve issues, helping the Automated Fare Collection department meet customer and stakeholder demands by delivering properly performing products in a timely manner. The responsibility of the Quality Assurance Analyst includes creating test...
-
Software Quality Assurance Analyst
7 days ago
Boston, United States HexaQuEST Global, Inc. Full timeJob Description : PROJECT OVERVIEW: This project will, through a series of iterative improvements, knit the various processes together into an Integrated Eligibility and Enrollment program to provide constituents with a unified view of applying, managing, and being notified by Benefits programs. POSITION SUMMARY: The Software Quality Assurance Analyst (SQA)...
-
Lead Quality Assurance Analyst
2 months ago
Boston, Massachusetts, United States Warner Bros. Discovery Full timeEvery great story has a new beginning, and yours starts here.Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved...
-
Software Quality Assurance Analyst
2 weeks ago
Boston, United States Mindlance Full timePOSITION SUMMARY: Quality Assurance Analyst (SQA) is responsible for supporting the planning, design, and execution of system testing of simple to complex notices on Common Noticing Solution (CNS). SQA will collaborate with business groups, the software development teams, and peer quality analysts with an Agile mindset to deliver high-quality software...
-
Software Quality Assurance Analyst
2 weeks ago
Boston, United States HexaQuEST Global, Inc. Full timeJob Description : PROJECT OVERVIEW: This project will, through a series of iterative improvements, knit the various processes together into an Integrated Eligibility and Enrollment program to provide constituents with a unified view of applying, managing, and being notified by Benefits programs. POSITION SUMMARY: The Software Quality Assurance Analyst...
-
Quality Assurance Test Analyst
2 weeks ago
Boston, United States Mindlance Full timePosition Summary The BEST Program Quality Assurance Test Analyst plays a pivotal role in ensuring the quality and compliance of the software solution with Commonwealth functional and technical requirements. Working closely with the QA Test Manager, the QA Test Analyst is responsible for executing tests, validating user roles, and contributing to the creation...
-
Quality Assurance Test Analyst
3 weeks ago
Boston, United States Mindlance Full timePosition Summary The BEST Program Quality Assurance Test Analyst plays a pivotal role in ensuring the quality and compliance of the software solution with Commonwealth functional and technical requirements. Working closely with the QA Test Manager, the QA Test Analyst is responsible for executing tests, validating user roles, and contributing to the...
-
Quality Assurance Analyst
1 week ago
Boston, United States Innovative Development Full timePosition Summary The Quality Assurance Specialist will be responsible, with management support, for providing oversight of quality activities associated with drug substance, drug product and manufacturing processes to contract manufacturing organizations including technology transfers within the External manufacturing realm. The Quality Assurance Specialist...
-
Quality Assurance Test Analyst
1 week ago
Boston, United States HexaQuEST Global Inc. Full timePosition Summary Working closely with the QA Test Manager, the QA Test Analyst is responsible for executing tests, validating user roles, and contributing to the creation of comprehensive test artifacts. This role involves collaboration with Subject Matter Experts (SMEs) to understand end-user requirements, roles, and activities, ensuring the system meets...
-
Systems Analyst
4 days ago
Boston, United States Plymouth Rock Assurance Full timeSystems Analyst General Description:The Systems Analyst recommends approaches for the design of a business solution by interacting with Business Partners and System Engineers. By developing technical specifications, the Systems Analyst will clearly articulate an approach to meet Business Goals. In order to accomplish this goal they act as a liaison between...
-
Business Analyst/Quality Assurance Analyst
1 week ago
Boston, United States Kyyba Full timeJob Description Position Summary: The Department of Housing and Community Development ("DHCD,” the "Department,” or "Agency”) is seeking a contracted project resource to serve as the primary project team member responsible for creating system documentation, developing user guides, working with development team and project staff to analyze requirements,...
-
Quality Assurance Test Analyst
3 weeks ago
Boston, United States HexaQuEST Global, Inc. Full timePosition Summary Working closely with the QA Test Manager, the QA Test Analyst is responsible for executing tests, validating user roles, and contributing to the creation of comprehensive test artifacts. This role involves collaboration with Subject Matter Experts (SMEs) to understand end-user requirements, roles, and activities, ensuring the system meets...
-
Business Analyst
7 days ago
Boston, United States Plymouth Rock Assurance Full timeOverview: Business Analyst The Business Analyst possesses a strong working knowledge of a SDM (System Development Methodology) process and is able to analyze systems and processes within the Personal/Commercial insurance environment. They develop detailed Functional Requirements and work directly with the development team to implement the requirements,...
-
Software Quality Assurance Analyst
7 days ago
Boston, United States Kyyba Full timeJob Description DETAILED LIST OF JOB DUTIES AND RESPONSIBLITIES: • Consistently uses established testing standards and testing protocols following the test plan to assure quality in testing deliverables. • Review and understand notice specifications/functional and technical requirements of noticing solution to ensure that the requirements are...
-
Quality Assurance Engineer
7 days ago
Boston, United States Federal Reserve Bank of Kansas City Full timeCompany Federal Reserve Bank of Kansas CityWhen you join the Federal Reserve-the nation's central bank-you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we're...
-
Quality Assurance Coordinator
7 days ago
Boston, United States Opis Senior Services Group Full timeLocation: Boston, MA - Hybrid of On-site/Remote Duration: 6 month - Contract to Hire Start: ASAP, Flexible Job Description: Our client, a major academic medical center in Boston and the nation's largest hospital based research program, is looking for a Quality Assurance Coordinator to join a major study group dedicated to the further research and care of...
-
Quality Assurance Analyst
2 weeks ago
Boston, United States Motion Recruitment Partners LLC Full timeSummary of the Position Looking for anexperienced quality assurance tester to join its Enterprise Services development team. In this position, the candidate will design and develop test plans for user requirements, technical and usability verification and validation of new and existing web applications that are both internal and external facing. This...
-
Quality Assurance Analyst
2 weeks ago
Boston, Massachusetts, United States Motion Recruitment Full timeSummary of the Position Looking for an experienced quality assurance tester to join its Enterprise Services development team. In this position, the candidate will design and develop test plans for user requirements, technical and usability verification and validation of new and existing web applications that are both internal and external facing.This...