Rental Specialist
Found in: Lensa US P 2 C2 - 2 weeks ago
Curtis Lane Equipment is an authorized Bobcat® dealer serving Delaware, Virginia, and North Carolina with 11 full-service locations. We offer sales, rental, parts, and service of all Bobcat machines. We are looking for a Rental Specialist for our Roanoke Dealership.
- Responsible for Rental Department profitability
- Responsible for creating a positive customer experience
- Follows up with quote requests or availability
- Responsible for helping forecast for rental inventory additions and deletions
- Completes assigned training
- Responsible for maintaining good "housekeeping" conditions for the department
- Responsible for the accuracy of all invoicing, making sure to include additional billing items such as transportation charges, cleaning charges, fuel charges, damage waiver, etc
- Assists with business development by adding new customers, and maintaining existing customer base
- Periodically reviews the competition, suggesting or making adjustments to prices and offerings
- Communicates with the dealership Sales Manager regarding sales leads, rental inventory to be sold, new rental customers, etc
- Involved with the credit department to collect past due accounts and resolve any customer conflicts
- Is available at all times to staff through appropriate use of communications devices such as radios, telephones, cell phones, and intercom systems
- Has a thorough understanding of the construction phases involved in civil and commercial projects
- Mechanical aptitude or experience with Bobcat machinery and their practical applications
- 2-3 years of heavy equipment rental experience
- Strong mechanical mindset and technical/computer skills
- Competitive compensation
- Medical, Dental and Vision Insurance
- Short Term Disability paid for by company
- Long Term Disability and Life Insurance
- 401(k) with company match
- Paid time off
Curtis Lane Equipment is an equal opportunity employer. If offered employment prospective employees will be asked to complete a drug screen, and background check. The background check includes employment verification, a criminal background check, and, if relevant, verification that educational degrees are conferred from accredited institutions and professional certifications are current. Proof of identity and legal authorization to work are asked for upon reporting to work. Curtis Lane Equipment participates in E-Verify.
-
Customer Experience Associate
6 days ago
Roanoke, United States The Hertz Corporation Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
-
Customer Experience Associate
5 days ago
Roanoke, United States CareerBuilder Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...