EUC / Desktop Engineer
3 weeks ago
Location: Atlanta, GA //Onsite
Duration: Full Time-Only
JOB DESCRIPTION:
Skills: EUC / Desktop
Responsibilities
• Developing and implementing service standards and procedures for the EUC
• Good experience of working in customer focused end user support function coverage EUC and software/OS installations and support
• Good experience of incident resolution, requests, changes and problem-solving activities delivered to agreed SLAs.
• Good knowledge of Microsoft's product offerings including high level capabilities and competitor products
• Supporting Windows 7 & 10 using System Centre Configuration Manager (SCCM)
• Demonstrable experience of supporting Windows 10 and MS Office 365
• Basic understanding of Active Directory and Group Policy
• Experience with MS Intune/Autopilot is desirable
• Experience on OS Imaging / Patch Management skill
• Deskside Support , B/F and IMAC support
• Asset refreshment / OEM
• Apple MAC devices skills, JAMF, Airwatch and troubleshooting experience
• Experience on Printer support, MDM, Intune and BYOD support
• Maintaining customer relationships and improving response and delivery times
• Updating service methods to improve overall efficiency
• Resolving any service problems and customer complaints
• Knowledge and understanding of all relevant industry standards.
• Knowledge and understanding of best practices for service management.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders.
Technical Experience :
• Strong communication skills, including the ability to be influential and persuasive with stakeholders.
• 7 to 10 years of EUC SME Skill
• Good analytical and presentation skills
• ITIL V3 certified.
Professional Attributes :
• Fluent in English
• Willingness to work flexible hours when needed
• Excellent customer interface skills
• Good interpersonal communication skills
• Understanding of customer satisfaction principles and practices
• Ability to work under pressure
• Strong communications skills, both written and oral
#LI-SP3
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
-
Desktop EUC
1 week ago
Atlanta, United States Iron Systems Full timeResponsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and...
-
Engineer, EUC
1 month ago
Atlanta, United States Intercontinental Exchange Holdings, Inc. Full timeOverview: Job Purpose Intercontinental Exchange is seeking a motivated, result-oriented End User Computing (EUC) Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. The EUC group touches every aspect of ICEs fast-paced, dynamic culture and utilizes cutting-edge technology to provide for...
-
Engineer, EUC
1 month ago
Atlanta, United States Intercontinental Exchange Full timeOverview Job Purpose Intercontinental Exchange is seeking a motivated, result-oriented End User Computing (EUC) Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. The EUC group touches every aspect of ICE's fast-paced, dynamic culture and utilizes cutting-edge technology to provide for...
-
Desktop Support Engineer
1 week ago
Atlanta, United States Diverse Lynx Full timeJob Title- Desktop Support Engineer Location- Atlanta, GA (Onsite) Duration-9+ Months Skills: EUC / Desktop Responsibilities Developing and implementing service standards and procedures for the EUC Good experience of working in customer focused end user support function coverage EUC and software/OS installations and support Good experience of incident...
-
Desktop Support Technician
1 week ago
Atlanta, United States Motion Recruitment Full timeDesktop Support Technician (Remote) Atlanta, GA Remote Local Contract $22/hr - $22/hr Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end...
-
VDI Engineer
1 week ago
Atlanta, United States Odesus Full timeLarge entertainment corporation is looking to hire a Virtual Application Delivery Engineer (VDI) in Atlanta, GA on a contract to hire long term basis. The role will be Hybrid (onsite 3 days a week).Candidates need to have experience in enterprise environments. Not looking for people from Server Engineer backgrounds but need people whose main focus is VDI...
-
IT Desktop Support
10 hours ago
Atlanta, United States ClientSolv Full timeCompany Description ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration. Job Description We...
-
VDI Engineer
19 hours ago
Atlanta, United States INSPYR Solutions Full timeVDI Infrastructure Engineer - Long Term Project - Atlanta, GA (hybrid-3 days onsite) As a VDI Infrastructure Engineer, you will be an expert in architecting, designing, installing, configuring, and maintaining our company's virtual desktop platforms. Our VDI footprint consists of VMware Horizon that are deployed on-premises and in the cloud; It is...
-
Active Directory and Citrix Engineer
20 hours ago
Atlanta, United States Omni Inclusive Full timeJob Summary: We are seeking a skilled and experienced Active Directory and Citrix Engineer to join our team. In this role, you will be responsible for the design, implementation, and maintenance of our Active Directory infrastructure and Citrix Virtual Apps and Desktops environment. Your expertise in both Active Directory and Citrix technologies will be...
-
Virtual Application Delivery Engineer
2 days ago
Atlanta, United States US Tech Solutions Full timeAs a VDI Infrastructure Engineer, you will be an expert in architecting, designing, installing, configuring, and maintaining our company’s virtual desktop platforms. Our VDI footprint consists of VMware Horizon that are deployed on-premises and in the cloud; It is responsible for supporting a large range of business stakeholders and workloads from general...
-
Active Directory and Citrix Engineer
2 days ago
Atlanta, United States Omni Inclusive Full timeJob Summary: We are seeking a skilled and experienced Active Directory and Citrix Engineer to join our team. In this role, you will be responsible for the design, implementation, and maintenance of our Active Directory infrastructure and Citrix Virtual Apps and Desktops environment. Your expertise in both Active Directory and Citrix technologies will be...
-
Virtual Application Delivery Engineer
2 days ago
Atlanta, United States US Tech Solutions, Inc. Full timeAs a VDI Infrastructure Engineer, you will be an expert in architecting, designing, installing, configuring, and maintaining our company’s virtual desktop platforms. Our VDI footprint consists of VMware Horizon that are deployed on-premises and in the cloud; It is responsible for supporting a large range of business stakeholders and workloads from general...
-
Sr. Citrix Engineer
4 weeks ago
Atlanta, United States Infinite Resource Solutions, LLC Full timeSummary:The Senior Citrix Engineer will provide technical leadership in areas of information technology across the infrastructure.The Senior Citrix Engineer will participate in an advanced engineering and support role within the area of Citrix XenDesktop, Citrix XenApp and Citrix Provisioning Server.This individual will provide escalation support and will...
-
Sr. Citrix Engineer
4 weeks ago
Atlanta, United States Infinite Resource Solutions, LLC Full timeSummary:The Senior Citrix Engineer will provide technical leadership in areas of information technology across the infrastructure.The Senior Citrix Engineer will participate in an advanced engineering and support role within the area of Citrix XenDesktop, Citrix XenApp and Citrix Provisioning Server.This individual will provide escalation support and will...
-
VDI Infrastructure Engineer
2 days ago
Atlanta, United States INSPYR Solutions Full timeVDI Infrastructure Engineer - Long Term Project - Atlanta, GA (hybrid-3 days onsite) Title: VDI Infrastructure Engineer Location: Atlanta, GA (hybrid-3 days onsite) Duration: Long Term Project Compensation: $50-65/hr plus Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Qualified candidates may send a copy of their resume (Word...
-
Network Engineer
4 days ago
Atlanta, United States CNP Technologies Full timeNetwork Systems Engineer If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. JOB DESCRIPTION CNP Technologies is currently looking to hire a full-time Network Systems Engineer. Candidate will help build, manage, and protect customers’ mission critical voice, data, and...
-
Network Engineer
2 days ago
Atlanta, United States CNP Technologies Full timeNetwork Systems Engineer JOB DESCRIPTION CNP Technologies is currently looking to hire a full-time Network Systems Engineer. Candidate will help build, manage, and protect customers mission critical voice, data, and cloud-based infrastructures. The successful candidate will embrace the following CNP Core values: to create positive outcomes for CNP and its...
-
Citrix Engineer
4 weeks ago
Atlanta, United States Motion Recruitment Full timeCitrix EngineerHybrid: Atlanta, GA (2 days a week onsite)Direct HireResponsible for assisting with the design, implementation, and support of Microsoft Windows server infrastructure in a multi-server (2,000) environment. Provides high level server support at the Operating System and hardware level, server performance monitoring, server capacity planning, and...
-
Citrix Engineer
4 weeks ago
Atlanta, United States Motion Recruitment Full timeCitrix EngineerHybrid: Atlanta, GA (2 days a week onsite)Direct HireResponsible for assisting with the design, implementation, and support of Microsoft Windows server infrastructure in a multi-server (2,000) environment. Provides high level server support at the Operating System and hardware level, server performance monitoring, server capacity planning, and...
-
Citrix Engineer
4 weeks ago
Atlanta, United States Motion Recruitment Full timeCitrix EngineerHybrid: Atlanta, GA (2 days a week onsite)Direct HireResponsible for assisting with the design, implementation, and support of Microsoft Windows server infrastructure in a multi-server (2,000) environment. Provides high level server support at the Operating System and hardware level, server performance monitoring, server capacity planning, and...