Assistant Store Manager
2 weeks ago
Fashion Nova is a fashion-forward, trend-driven apparel and lifestyle brand that celebrates all dimensions of confidence. We use our platform to spread positivity, and we are obsessed with creating the best experience available for our customers and team members. Fashion Nova was built on the backbone of individuality and inclusiveness. Our brands are worn and
celebrated worldwide by customers, celebrities, and influencers because of our uniquely creative and talented employees.
ROLE OVERVIEW
The Assistant Store Manager shares in the responsibility for the overall performance of the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages.
Must be available to work any or all three weekend shifts on Friday, Saturday, and Sunday.
RESPONSIBILITIES
OVERALL RESPONSIBILITIES
Generate sales and profit, minimize losses, and ensure the store is visually distinctive and impeccably maintained
Identify and implement strategies and initiatives to achieve and exceed business goals
Oversee and maintain the customer service standards to the highest possible level
Demonstrate effective written and verbal communication skills
Represent the brand image through personal and professional appearance
Take responsibility for productivity and profitability of the store including sales growth, staffing, and inventory results
Direct all activities within the store in the absence of the Store Manager
Manage time and prioritize tasks
OPERATIONS
Understand and comply with all company policy, procedures, and operations
Maintain the highest level of security and safety awareness within the store
Recognize problems, analyze causes, generate alternatives and solutions
Manage all controllable expenses, including the allocation of payroll
Attend management meetings in the absence of the Store Manager
Follow Inventory Shrinkage Improvement Program
Sustain productivity in inventory counting and price change activities
Ensure store has all necessary tools and knowledge of how to use them adequately
Direct store openings and store closings
Take direction and complete assigned tasks and responsibilities
LEADERSHIP RESPONSIBILITIES
Assist in recruiting and hiring sales associates who have strong presentation and communication skills representative of the brand image
Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales, and growth within the company
Motivate and develop support staff to meet store goals|objectives.
Address difficult situations while maintaining performance
Effectively supervise the sales floor to ensure customer|associate awareness at all times
Demonstrate teamwork within store and company and ensure that staff is treated
professionally, respectfully, and courteously
Effectively participate and assists the Store Manager in weekly management meetings and quarterly staff meetings
Express ideas effectively and lead by example
Maintain confidentiality and meet own commitments
MERCHANDISING & VISUAL RESPONSIBILITIES
Responsible for direct supervision of a selected department or departments and ensuring the department(s) performs to its maximum potential
Participate and oversee the execution of all merchandising directives, updates, and markdowns in a timely and effective manner
Analyze and react to the needs of the business, identify top sellers, slow sellers, and fulfillment of merchandising strategy
Maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives with an eye for detail
Have thorough knowledge of sales floor and stockroom organization|systems
Keep management informed of all merchandise and visual related issues
Maintain store organization fixtures|hardware|general cleanliness
ROLE REQUIREMENTS
A minimum of one year of experience in retail management in fashion apparel
Knowledge of retail store performance KPIs with a keen awareness of local market
Excellent computer skills, documentation, and communication
English, additional language(s) an advantage
Must be available to work a flexible schedule to meet the needs of the business
Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an
individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.
NOTICE AT COLLECTION
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