Clinical Specialist

2 weeks ago


Bothell, United States FUJIFILM SonoSite Full time

Summary: This position is responsible for understanding and addressing the clinical needs of customers within an assigned territory. The Clinical Specialists partner with Territory Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works to encourage customer adoption and use of FUJIFILM Sonosite products. Note: This position is open to candidates who currently reside in the Oklahoma City area as this would be a central location relative to the territory's business. Essential Job Functions: Partner with Territory Manager in assigned territory to understand prospect's clinical needs, demonstrate FUJIFILM Sonosite's products, and close new deals Responsible for implementing FUJIFILM Sonosite product at customer site and training customer on how to use new products Own post-sales activities in the field, such as encouraging customer product adoption and addressing any customer issues, to ensure ongoing positive customer experience Support Territory Manager counterpart by maintaining FUJIFILM Sonosite presence and relationships at installed base client sites Work to convey overall value of FUJIFILM Sonosite products for users and other stakeholders within customer site Work with Inside Sales Representatives to demonstrate Fujifilm Sonosite's products in the field, when needed Identify potential for upsell/cross-sell opportunities within existing customers and bring opportunity to the attention of Territory Manager to pursue and close deal Provide Clinical / Technical / Educational support to new and existing customers as needed. Provide support to other areas of the company as needed Act as primary commercial resource in absence of Territory Manger counterpart Responsible and accountable for carrying out the requirements of the company's quality system



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