Quality Assurance Test Analyst

3 weeks ago

Boston, United States Mindlance Full time
Position Summary

The BEST Program Quality Assurance Test Analyst plays a pivotal role in ensuring the quality and compliance of the software solution with Commonwealth functional and technical requirements. Working closely with the QA Test Manager, the QA Test Analyst is responsible for executing tests, validating user roles, and contributing to the creation of comprehensive test artifacts. This role involves collaboration with Subject Matter Experts (SMEs) to understand end-user requirements, roles, and activities, ensuring the system meets the highest standard possible. Areas of concentration include:

Quality Assurance and Test Execution
  • Work closely with the QA Test Manager regarding test plans and testing commitments.
  • Contribute to the creation and maintenance of test artifacts, including test scripts and results.
  • Create and maintain Requirements Traceability
  • Execute testing efforts in alignment with project timelines.
  • Collaborate with SMEs to understand application functionality.
  • Validate and verify defined user roles.
  • Assist in identifying test data needed for workflows and perform results analysis.
  • Defect management and triage: Create defects based on deviation from expected results and follow through to confirm resolution.
  • Recommend regression tests needs based on code and configuration changes.
  • Identify Regression candidates to build an optimized suite.
  • Participate in accessibility testing of the configured software based on standards set by the Programs Third-Party Accessibility Testing vendor.

Quality Assurance and SDLC
  • Adhere to Best Program quality controls, checklists, and templates.
  • Contribute to incremental process improvements within the Software Development Life Cycle (SDLC).
  • Conduct advanced requirements evaluation for "testability."
  • Attend and actively participate in day-to-day scrum board activities and stand-up meetings.
  • Assist in Quality Phase Gate Reviews as directed by QA Test Manager.
  • Communicate quality-related observations early for corrective actions.

Automated Testing :
  • Gain hands-on experience with automated test tools & frameworks.
  • Adhere to an automated testing approach for creating, executing, and maintaining automated testing scripts.

Integration and Data Conversion Testing:
  • Support the testing process for interface integrations and end-to-end testing.
  • Assist in iterative testing of data conversion scripts and files.
  • Collaborate in reviewing testing approaches, plans, and outcomes.

Team Collaboration :
  • Collaborate within the testing team and report to the QA Test Manager.
  • Contribute to building a cohesive team of QA Testers.
  • Participate in distributing work assignments based on test complexity and team expertise.
  • Collaborate with the QA Test Manager regarding changes made to test environments.

Specific Duties
  • Create test cases based on requirements, user stories and technical specifications.
  • Execute the Commonwealth Test Plan against the configured program solution.
  • Execute the Commonwealth Test Plan for Accessibility against the configured program solution and coordinate analysis of results and remediation plan for CGI with Commonwealth Third Party Accessibility Vendor.
  • Share test execution techniques with program team members.
  • Contribute to testing of interfaces, data conversion, and technical testing.
  • Ensure real-time test metrics for reporting on program dashboards.
  • Prepare and publish test execution and defects metrics, status reports.
  • Participate in the development of test plans.
  • Execute the Commonwealth Test Plan against the configured program solution.
  • Share test execution techniques with program team members.
  • Contribute to testing of interfaces, data conversion, and technical testing.
  • Ensure real-time test metrics for reporting on program dashboards.
  • Prepare and publish test execution and defects metrics, status reports.

Required Skills
  • Strong skills in interpreting user stories.
  • Proficiency in all phases of testing.
  • Knowledge of Hybrid SDLC methodologies (Waterfall, Iterative, and Agile).
  • Knowledge or working experience with Jira or similar test management tools.
  • Experience in developing and executing test plans and cases.
  • Experience with End-to-End testing
  • Proficiency in using query languages, such as SQL.
  • Experience with test automation.

Preferred Qualifications
  • Experience working with testing cloud-based applications, especially Software as a Service (SaaS) delivery modes.
  • Knowledge or hands on experience with any test automation framework & tool would be a plus.

Minimum Entrance Requirements
  • Bachelor's degree in related science.
  • Five years experience in software testing for a complex software implementation program similar in scale to BEST.
  • CTR Hybrid Work Model
    CTR began operating its hybrid work model on November 1, 2021. Under this policy, employees are currently required to work a minimum of four business days per month (two set by management and two set by the employee) on-site at CTRs Boston office and may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the telework policy. Under this policy, all employees must be able to report to the Boston office with little or no notice, even including the same workday should an exigent circumstance arise. Therefore, a reasonable proximity to the office is necessary. CTR does not reimburse for employees to travel to the office.
    In addition, the successful candidate may be required to work primarily on site in Boston during the initial training and orientation period and/or for certain positions a primarily on-site role may be necessary.

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