Sales Manager

4 weeks ago


Staunton, United States Fisher Auto Parts Full time
Description

Fisher Auto Parts, Inc has openings company wide for Sales Managers.

Providing world class customer service and reliable auto parts and accessories for over 85 years Fisher Auto Parts' employees are one of the key ingredients to our success - past, present and future. Fisher has many different career and employment opportunities, as well as benefits to offer new and current employees

The Sales Manager is accountable for all facets of the sales and marketing processes for all sales representatives:
  • Monitor CRM (tablet) usage, (call log, stock orders, call content,account assignment)
  • Ensure Car Care Enrollments / Voucher Redemptions are processed in a timely manner
  • Train new hires, existing, & incoming (special project) team members on making quality calls, duties / expectations, & accessing information
  • Organize & implement market specific Sales Blitzes & local promotions.
  • Assist AVP, Regional & Sales managers with hiring, training, P10marketing, other needs
  • Distribute information for promotion on product & equipment
  • Encourage & ensure participation in Corporate initiatives & promotions
  • Conduct Quarterly Sales meetings
  • Organize Technical Training Clinics for Installer Customer Base
  • Assist with installer product changeover procedures
  • Ensure team compliance on assigned vehicle maintenance, mileage reporting, & Corporate (Safety Amp) training
  • Knowledge on competitor programs & pricing.
  • Rebating & National Account enrollment processes & procedures
  • Handling / Reporting Manufacturer Product, Warranty, & Customer concerns / recommendations
Requirements
  • Manage and ensure compliance throughout the sales and marketing processes throughout the organization; car care enrollments, voucher redemptions, warranties, vehicle maintenance, etc.
  • Responsible for maintaining familiarity as well as knowledge of company product lines
  • Expected to perform, participate and/or document the coaching, hiring, training, interviewing or disciplinary actions or any other administrative duties as needed as they relate to the coaching, development or career path of our associates
  • Maintain a valid driver's license and/or reliable transportation for all scheduled shifts
  • Comply with federal, state, local, OSHA and company policies, procedures, and regulations
  • Maintain the highest standards of integrity, honesty, customer service and professionalism that creates positive experiences reflecting well upon assigned department and the company
  • Ability to work in a fast-paced and dynamic environment as a self starter with a high sense of urgency
  • Ability to maintain customer and co-workers relationships in a positive/professional manner
  • Ability to communicate professionally and effectively with subordinates, peers and management, both verbally and in writing
  • Ability to drive performance through analysis of sales data to aid in developing greater operational plans to increase revenue
  • Strong organizational skills with an emphasis on time management and accountability
  • Interact and engage with members of the team to ensure that our standards of communication, accuracy, quality and safety are maintained on a daily basis
  • Ability to work effectively within a diverse population and workforce both individually and as part of a team
  • A professional working attitude and be customer service oriented;
  • Ability to work with minimal supervision.
  • Ability to manage time effectively
  • Perform other duties and/or work in other departments of work location as assigned


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