PT Customer Service

4 weeks ago


Kansas City, United States Kansas City, MO School District Full time
Job Title: PT Customer Service Rep-261 (Transportation)

Job Title Code: 00261

Salary Grade: E01/147 - $18 - flat rate

Department: Transportation

Reports To: Director

FLSA Status: Non Exempt

Date Prepared: January 2024

To provide customer service for the Transportation Dept.

Essential Duties and Responsibilities:

  • Answer incoming phone calls.
  • Answer questions regarding Routes, Transportation issues
  • Provides assistance to the Transportastion Director regarding student transportation issues, schedules, and barriers.
SUPERVISORY RESPONSIBILITIES:None

MINIMUM QUALIFICATIONS:
  • High School Diploma
  • 2-3 years experience as a receptionist
  • Experience with multiple phone lines

PHYSICAL DEMANDS: This job requires that the employee be able to: sit, stand, walk, speak, hear, use hands, fingers, and reach with hands and fingers; bend, stoop, lift objects of at least ten pounds; visual ability requires mono and color vision. To lift a minimum of 10 pounds and be able to travel to various sites in the Kansas City are metropolitan area to assist with student orientations and events. This job requires evening and Saturday work hours during peak times.
TERMS OF EMPLOYMENT: Temporary

Length of work year: 12-Month; (6:00am to 10:00am ) OR (2:00pm to 6:00pm

Benefits: Part-time, no benefits are provided.

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