Patient Care Coordinator
1 month ago
Duration: 08 Weeks with possibility of extension
Location: 100 S. Main St. Smyrna, DE 19977
Shift hours: 8am-4:30pm Monday - Friday
Job Description:
The Patient Care Operations Coordinator (PCOC) is responsible for the management of home health patient schedules in collaboration with clinicians and/or home health aides and managers.
The PCOC assures timely scheduling and communication with patients and clinicians/aides, ensuring patient and interprofessional team satisfaction is achieved.
Management of home health patient schedules in collaboration with clinicians, aides and managers:
a. Ensures completed schedules a day, week or month in advance.
b. Continuous maintenance of schedule throughout the course of the day.
c. Communicate schedule changes to clinicians, aides and patients.
d. Ensure all clinicians and aides are scheduled adequately to achieve budgeted productivity.
e. Assures assignment of patients/services meets timely access to care requirements.
f. Coordinate and perform daily/weekly reports and reconciliation activities to ensure patient safety is maintained.
g. Maintain accurate database of employee profile information, availabilities, schedules, and patient demographics.
h. Process payroll reports and data entry.
i. Communicate/escalate any conflict in schedules to management.
Qualification:
Scheduling and Home Health Care experience preferred
High School diploma (or GED equivalent) a must, Associate degree preferred
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