Assistant Store Manager

4 weeks ago

Richmond, United States The William Warren Group Full time

Job Type

Full-time

Description

When you join the StorQuest Self Storage family, you're tapping into the power of a different kind of brand. As a William Warren Group (WWG) managed company, StorQuest seeks motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment you are in the right place.

How You'll Make a Difference

You'll have the opportunity to assist guests during some of their most challenging times. You will be called on to make a difference by creating and providing exceptional guest experiences. Individual stories, locations, and experiences may change over time, but the expectation to deliver an amazing guest experience is timeless.

How You'll Thrive

  • Competitive Salary + Bonus
  • Join a team that provides consistent, seamless, and high quality guest experiences
  • Actively listen to guests to understand their unique situation and recommend solutions that exceed their expectations.
  • Understand key facility differentiators, create value and optimize every conversion opportunity.
  • Manage operational activities such as inspecting the stores daily, maintaining an impeccable facility, and contacting vendors when applicable for routine maintenance repairs.
  • Understand local marketing best practices and promote brand awareness within the community.
What Makes this Opportunity Awesome
  • $20.00 - $21.00 per hour + Competitive Bonus Potential
  • Make a difference and have a positive impact.
  • Help people by listening and understanding their challenges.
  • Ease concerns and consult with them to find an optimal storage solution that fits their needs.
  • Promote a team-first environment that values guest service and creating happiness.
  • Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities.
  • Contribute creatively to the organization's success by generating new and useful ideas.
About YOU
  • Preferred 1+ years in Customer Service/Sales experience
  • Tech Savvy is a plus
  • Experience in Cash Handling required
  • Must be available on weekends
  • A huge passion for guest service and sales
  • The ability to be a part of a team to help support and motivate as needed to ensure a collaborative and positive work environment
  • The mentality that there are no spare customers, every experience is as valuable as the next
  • A positive, outgoing personality
  • An insatiable appetite to learn new things
  • Strong accountability combined with strong work ethic and enthusiasm for teamwork
  • Experience working in the retail or service industry preferred


At StorQuest, we believe in the talent of our people. It's our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It's what makes us uniquely StorQuest. Ready to create the extraordinary? Come join us

Additional Perks for eligible employees:

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Teambuilding Events & Activities

Employee Assistance Program

Pet Insurance

The William Warren Group and StorQuest say NO to drugs

Equal Employment Opportunity

WWG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWG is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

To learn more about our awesome company check us out on Instagram @storquest or Facebook @storqueststorage. Please apply by visiting www.storquest.com/careers

Salary Description

$20.00 - $21.00 per hour + Bonus

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