Health Specialist

4 weeks ago

Lexington, United States Breeden Insurance Services, Inc. Full time

About this Agency: Local family owned agency that is family oriented with great benefits with many long term employees. The agency offers staff the ability to expand their knowledge with continuing education opportunities. OUR VALUES, what guides how we treat each other and our customer – Quality, Service, Integrity, Teamwork, Respect, Innovation, Accountability, and FUN

Job Description:

The Health Specialist is responsible for growing, managing and rounding out new and the existing book of business. They assist customers with questions, filing claims and changing existing policies. They are responsible for resolving customer concerns.

Benefits/Perks

Extremely Competitive Pay: Willing to negotiate

Flex schedule

Remote work

Health Insurance is 100% paid

401K Employee Match options

Dental and Vision

9 Paid Holidays

PTO starting at 22 days

Professional Development

Job Stability in a growing industry

Responsibilities

Assist customers obtaining Affordable Healthcare Act (ACA) compliant Health Insurance plans (for those clients under 65 years of age)

Assist customers obtaining Medicare Supplement or Medicare Advantage Plans (for those clients over 65 years of age)

Maintains familiarity with carrier websites and quoting guidelines

Assists customers with questions regarding their coverages

Requests and reviews quotes; assist in plan selection

Reviews account renewals with clients

Reviews existing accounts to determine if additional lines should be solicited

Maintains working knowledge of all products

Participate and pass training in the fall of the year for American Health Insurance Plans (AHIP) Medicare training.

Participate and pass training in the fall of the year for Blue Cross Blue Shield (BCBS) annual recertification

Participate and pass training in the fall of the year The Marketplace recertification for ACA compliance

Qualifications

Active NC Health & Medicare Insurance License.

Excellent interpersonal and creative problem-solving skills.

Demonstrate strong customer focus and an excellent phone manner.

Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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