Software Engineer

4 weeks ago

Austin, United States Diverse Lynx Full time
Job Tittle: Software Engineer - 24x7 Production Monitoring
Location: Austin - TX (Remote)

Summary:
This position is for Splunk Production Support, involving end-to-end data onboarding from scratch. The ideal candidate should excel in the Splunk Search Query language, capable of crafting dynamic search queries based on customer requirements. Additionally, they should possess troubleshooting skills for resolving Splunk issues. Moreover, having Azure skills would be advantageous.

Required Skills:
1. Splunk, Azure Monitoring Tool, Spunk O
2. Dynatrace, Zabbix, Graphana

Roles & Responsibilities
As a monitoring specialist, you are responsible to maintain 100% uptime of tool and mission critical applications by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. Drives reliability into systems across the enterprise taking a holistic view of system health.

Primary Responsibilities
• Maintenance and deployment of Splunk / Dynatrace infrastructure and integrating alerts with ticketing system to maintain minimal service outages.
• Perform installation, implementation, customization, operation, recovery, and performance tuning.
• Understand customer requirement and develop customize scripts to get monitoring data into system.
• Process knowledge on observing, evaluating, and managing the health, performance, and availability of cloud-based applications, architecture, and services.
• Monitor data flowing through multiple locations via various devices.
• Get visibility into user, file, and application behavior to improve the performance of their cloud environment.
• Identify potential vulnerabilities before they become a significant issue.
• Prepare security audit reports for compliance purposes.
• Scale observability capabilities as architecture grows.
• Use monitoring insight to make informed engineering and product decisions.
• Take daily, weekly, and monthly backup of your historical data, tool configuration.
• Utilize scripting & development skills to reduce operational man-hours and reduce time to restore for incidents. This should include implementing practices that support Agile and Continuous Integration/Continuous Delivery (CI/CD) principles. Provisioning both day to day operations and automation using tools, e.g. Ansible, Jenkins, python, bash, PowerShell.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continuous support.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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