Sr. Cyber Investigations Analyst

2 weeks ago

Charlotte, United States American International Group Full time
Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. AIG's Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

About the role
Position may be based in Charlotte, NC or Reston, VA

The Sr. Cyber Investigations Analyst will provide expert-level contributions to AIG's Information Security Office by protecting the company's critical assets from internal threats and reducing overall risk. This senior level position will be looked upon as a subject matter expert (SME) in the fields of digital forensics, insider threat, and cyber investigations.

Position Responsibilities:
  • Perform highly sensitive and confidential investigations, including digital forensic analysis, involving internal risks such as employee misconduct, intellectual property theft, embezzlement, misuse, harassment, and physical security threats.
  • Lead proactive efforts to identify, disrupt, and protect AIG from any internal threats that may undermine the integrity and operations of the business.
  • Conduct forensic analysis of physical devices and other electronic data sources in support of internal investigations and other legal requests using forensically sound processes.
  • Provide subject matter guidance and work collaboratively with incident response and other cyber security teams in the event of a cross-functional investigation.
  • Drive continuous improvement across the cyber investigations group and its processes.
  • Utilize a range of data sources, systems, and tools to collect, search, recover, sort, and organize large volumes of digital evidence during all phases of the investigative process.
  • Collect and preserve electronically stored evidence and digital media using repeatable and defensible procedures, ensuring chain of custody throughout the evidence lifecycle.
  • Deliver clear and meaningful results and associated reporting to requestors of various levels across the organization.
  • Maintain awareness of new forensic technology, techniques, and industry best practices.
  • Mentor junior level security professionals and periodically perform quality review of their work.
  • Assist team leadership with the development, collection, and publication of metrics that illustrate team performance and highlight obstacles thwarting team potential.
Requirements (Knowledge, Skills, and Abilities):
  • Minimum of 5 years experience in computer forensics, investigations, or similar information security discipline leading digital investigations following legally sound practices (including chain of custody).
  • Working knowledge and proven experience with current digital forensic best practices and methodologies.
  • Demonstrated expertise in both working in and handling extremely confidential investigations.
  • Experience with forensic technologies such as EnCase, AXIOM, and Cellebrite.
  • Experience with emerging cloud technology services and their effect on digital investigations.
  • Good understanding of possible methods of internal and external data movement.
  • Ability to navigate a complex global network as part of the investigative research process.
  • Familiarity with processes and technologies for collections from mobile device platforms.
  • Strong understanding of enterprise email systems including Office 365 and MS Exchange.
Personal Attributes:
  • Self-starter with a sense of urgency who takes ownership and responsibility for service delivery.
  • Works independently with minimal guidance while also working collaboratively with the team to achieve strategic goals.
  • Professional, clear, and concise communication to both technical and non-technical audiences.
  • Excellent analytical ability, sharp attention to detail, creative problem solving, and consultative skills.
  • Proven organizational skills (time management and prioritization).
  • Position requires access to highly sensitive confidential material; integrity and discretion are mandatory.
Formal Education & Certification
  • Bachelor of Science in Computer Science, Information Systems, Software Engineering, Criminal Justice, or any combination of education and relevant experience.
Preferred Certifications:
  • EnCase Certified Examiner - EnCE
  • GIAC Certified Forensic Analyst - GCFA
  • GIAC Certified Forensic Examiner - GCFE
  • Certified Forensic Computer Examiner - CFCE
  • Certified Information Systems Security Professional - CISSP


** NOTE: An equivalent combination of experience, education and/or training may be substituted for the listed minimum requirements.

Occasional travel may be required, but less than 10% of the time.

#LI-CN1

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Employee Services, Inc.

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