Repair Coordinator

Found in: Lensa US P 2 C2 - 2 weeks ago


Baton Rouge, United States John H Carter CO Full time

Receive correspondence from external and internal customers which must be handled on a timely basis.Task will include RFQ's, factory support, delivery expediting,Research and identify necessary repair parts based off of past historiesEnsure that inside efforts are aligned with the production teamSupport JHC accounting department with problem invoices, returns, and general customer account informationUnderstand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all timesWork closely with and support the JHC product principals when required to do soAttend and participate in required trainingsParticipate in the after hour and weekend 'On-Call' rotationProcure product and product information for customersBe a team player, and work well as groupAccurately complete quotes, order entry, and purchase ordersAlways build and cultivate solid relationshipsThis job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.Overtime, and after hour work can be required during outage season.Regular and predictable attendance is essential for this position.PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a validand executedsearch firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com



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