Case Manager

4 weeks ago

Hartford, United States The Youth Counselor Full time

Case Manager - Intensive Community Program

The ICP Case Manager takes youth on recreational/enrichment outings,responsible for life skills teaching as well as pre-post test. AttendsPPT meetings and communicate with school personnel for weekly updateson clients functioning. Research recreation and extracurricularactivities, with an aim of identifying affordable, sustainableenrichment activities that will survive post discharge. Providesclients with exposure/teaching of practical life skills and mentoringand coaching services to clients in the community. Support treatmentgoals and objectives through DBT skills intervention. Providescoaching and instructions related to social skills, relationshipskills, emotional regulation skills and other needed skillsindividually or in group settings. Monitors (in person/phone) activityor functioning of clients in the Community. Provides parents weeklyupdates of work with clients and gather their input for futureintervention. Complete all assigned documentations within 72 hours of activities. JOB SUMMARY:

The Case Manager will providecomprehensive case management services to clients and theirfamilies/significant others to ensure they have access tocomprehensive, community-based services, and that all requirementsfrom referral sources are met. KEY RESPONSIBILITIES: Focuses on engaging clients from the time of the referral throughthe entire course of the client’s treatment services. Assists clients in connecting with and gaining eligibility forentitlement programs, including public and/or private insurance programs. Conducts standardized screening for health-related social needsand offers resource and referral services specifically tailored tothat client. Provides linkage and navigation assistance for clients and theirfamilies/significant others so they can access all relevantcommunity services. Helps clients and their families identify and access other Villageclinical services and/or other community resources. Maintains and updates service data to ensure accurate reporting,when required. Develops and maintains collaborative relationships with othercommunity agencies, organizations, and referral sources. Complies with all agency policies and procedures, HIPAAregulations, Joint Commission standards and funding sourcesrequirements including complete, timely, and accurate documentationof all relevant client information as required. Demonstrates cultural competence necessary to serve diverse client population. Participates in a collaborative team approach and engages inongoing quality improvement efforts to enhance the functioning ofthe program. Contributes to agency visibility and development of communitylinkages by representing The Village in community groups orcommittees, when directed by Supervisor. Experience and Skills

Education: Bachelor’s degree in human services or related field required.

Experience: 3 years’ experience in a comparable position in a human servicesagency preferred. Must be culturally competent to serve diverse client population;bi-lingual (English/Spanish) strongly preferred. Excellent oral and written skills and ability to communicatecomfortably with children, parents, and both primary care andbehavioral health professionals. Organized and able to work independently with minimal supervision. Proficient with word processing and spreadsheet applications.Possess solid general computer skills, including ability to work ina Windows environment.

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