Veeva CRM BA

2 weeks ago


Weston, United States eTeam Full time
Requirements:
  • Non Negotiables:
    • Experienced Veeva CRM Business Analyst (Non Negotiable)
    • Light Project Management experience (Non Negotiable)
    • Can translate Business Challenges into Business Requirements
    • Enjoys developing relationships with the business
    • Passionate about understanding business functions and learning
    • Problem Solver and Self Starter
  • Nice to Haves:
    • Experience with Field Deployment Activities, such as realignments, and Veeva Align tool
    • Experience with Sampling
    • Experience with Product Launches
Description of Role & Responsibilities
  • Client has requested a Business Analyst ("BA") for services related primarily to the Veeva Customer Relationship Management product in support for the Field Excellence and Operations business function
  • Veeva CRM Description of Services
• Meet with Business Partners regularly and becomes a trusted partner and actively works to understand the business function
• Develops relationship with Veeva CRM Customer Success Manager
• Collaborate with Business Members to understand business needs & challenges faced, confirm requirements and Technical design changes align with expectations to understand and gather Requirements.
• Documents Business Requirement Documents in collaboration with the business and seeks approval as appropriate
• Collaborates with IT Functional Leads and IT Platform Leads to create Functional/Logical/Technical Designs
• Confirms Development Feasibility and Timeline with IT and sets timeline and solution expectations with Business
• Write User Acceptance Test ("UAT") scripts and actively supports and facilitates UAT execution
• ssist with documentation and handover to application support teams and service desk