Technical Solutions Assistant

3 weeks ago


Thornton, United States Vivacity Tech Full time

The Technical Solutions Assistant will provide internal IT support through user administration and maintaining/troubleshooting network infrastructure and computer workstations as needed at each location.

On an as needed basis, your duties will included:

  • Communicate with and provides technical support to employees on technical inquiries for systems and applications
  • Prepare computer workstations for new hires and helps in familiarizing new hires with computers and applications
  • Provide support with basic IT infrastructure and networking
  • Assist with other various IT Admin duties as needed
  • May provide support for internal ERP application design and implementation
  • May be responsible for maintaining and troubleshooting network systems, installing new hardware, and modifying existing hardware
  • May assist in developing new company-wide technical solutions
  • May travel to other Vivacity Tech locations in the area
  • Perform other duties as assigned
Knowledge, Skills & Abilities
  • Excellent verbal and written communication skills
  • Expert technical skills with the ability to troubleshoot and assist and train others
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to function well in a high-paced and at times stressful environment
  • Extremely proficient with Google Suite or similar software with the ability to learn new or updated software
  • Ability to work independently
Values
  • Carry passion.
  • Desire excellence.
  • Keep dreaming.
  • Help others.
  • Be Vivacious.
Education & Experience
  • High school diploma and minimum 1 years relevant experience required
  • Bachelor's degree or equivalent combination of education and experience preferred
Physical Requirements
  • Prolonged periods of sitting or standing at a desk and working on a computer


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