Retail Teller II

4 weeks ago

Carrollton, United States South State Full time

** Retail Teller II - Carrollton, GA**

**Job Category****:** Teller **Requisition Number****:** RETAI07531 Showing 1 location **Job Details**

**Description**

**SUMMARY/OBJECTIVES**

A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.

**ESSENTIAL FUNCTIONS**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Serves customers quickly, accurately, efficiently and confidentially according to the South State Bank Service Standards.

* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.

* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.

* Presents a neat and professional personal appearance, in accordance with bank policy. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.

* Performs the following teller duties:

- Processes transactions for savings, checking, and loan accounts

- Maintains a neat and orderly work area

- May assist in guiding and training new tellers

- May allow customers access to safe deposit boxes

- Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures

- Sells certified checks within assigned limits

- Balances transactions on a daily basis

- May assist with servicing/balancing ATM

- May utilize the branch capture system

- Knows and follows policies and procedures in completing transactions, minimizing operational errors and maintaining a proper work flow

- Knows and follows the branchs security and audit procedures and understands the function and operation of the security devices

**TELLER I FUNCTIONS:**

* 18 months or less experience

* Teller Duties Only

**TRAINING REQUIREMENTS/CLASSES:**

* Complete Teller School

* Annual Regulatory Compliance training

**ADDITIONAL TRAINING:**

* New Employee Orientation, Product Knowledge Class, PC Navigator, Sales 101, Sales 201, as well as continual update of processes and teller system.

**SUPERVISORY RESPONSIBILITY**

This position does not have supervisory responsibilities.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

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