Systems Administrator III

3 weeks ago

Warner Robins, United States Tyto Athene, LLC Full time

Tyto is looking for a Systems Administrator Level III to join our Robins, GA team. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services at Warner Robins in GA. The Systems Administrator provides monitoring support for the core and functional system owners and administrators. Monitoring of mission essential systems and infrastructure provides situational awareness (SA) for the Enterprise. In support of this environment, Systems Administrator ensures the following Server and Infrastructure.

Responsibilities:

  • Perform persistent daily monitoring activities to the MAJCOM leadership, MCCC, functional system owners, core server/system owners and the entities requiring visibility of the current stability and availability of the Enterprise.
  • Maintain service, to include but not limited to, upgrades, patching to include server OS updates, security patches, and any other Government required patches IAW AFTO 00-33A-1113.
  • Manage monitoring capability for all core and non-core systems/servers.
  • Serve as focal point for problem resolution and is the primary point of contact for problems relating to AFNet issues and AFNet user issues relating to monitoring of servers, infrastructure, services, etc.
  • Coordinate with servers/services owners on monitoring devices, servers and services and the respective thresholds.
  • Ensure server/service owners and the operational teams receive their respective alerts accurately; modify as required.
  • Coordinate with AFRC HQ scripting/automation SMEs and with server/services owners on developing automated break-fix actions based on monitoring triggers.
  • Minimizes services, application, and system unscheduled downtime with ninety-nine percent (99%) availability for the month with no more than seven (7) hours of downtime within Contractor's control.
  • Analyze performance trends to identify degraded performance and proactively generate work orders to resolve issues.
  • Author and maintain Tier 0 and Tier 1 monitoring support SOPs for MCCC, CFP, and relevant backshops.

Required:

  • 7 or more years of relevant experience.
  • 7 or more years technical experience utilizing an AFNet-utilized monitoring tool (e.g., SCOM, Solar Winds, Tenable, etc.).
  • 5 or more years technical experience utilizing PowerShell.
  • 5 or more years technical experience with Microsoft Windows Server 2016 or newer.
  • Scripting experience required.
  • IAT Level II Certification
  • Provide onsite support at Warner Robins in GA.
  • Active Department of Defense "Secret level" clearance.

Security Clearance Required: Active DoD Secret clearance.

Equal Opportunity Employer: Disability/Veteran

About Tyto Athene

Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.

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