Workstation Analyst

Job#: 2018369 Job Description: Apex Systems has partnered with a Regional Health System to fill a Workstation Analyst opportunity in Muncy, PA. Ideal candidates will come from a strong customer service and technical support background. They must be comfortable working in a hospital setting. If interested, send an updated resume to [email protected] , along with the best time to connect via phone. Client Industry: *Hospital and Health System * Reporting Location: *Muncy, PA 17756 * Duration: *Contract at least through the end of April * IDEAL EXPERIENCE: PC Support Healthcare experience is a plus Customer service JOB SUMMARY: Takes ownership of all PCs and peripheral devices in their assigned area and provide users with excellent customer service. Works closely with desktop services and applications analysts to ensure workstations and peripherals are functioning properly with all installed applications. Assists other Workstation Analysts in team efforts as needed, and act as backup for fellow Workstation Analysts on the team. Constantly updates and keeps current inventory of PCs and peripherals in assigned area. Continuously seeks to improve and strengthen technical and interpersonal skills. Performs duties to support the goals and objectives of the client in its efforts to provide quality patient care and patient satisfaction. Receives general supervision from the Director, Program Director or management designate. COMPETENCIES AND SKILLS: Demonstrates ability to organize daily tasks and work independently with minimal supervision required. Must be customer service oriented with a courteous and pleasant demeanor and possess excellent interpersonal skills. Demonstrates familiarity with Microsoft OS, Citrix, and microcomputer communication software preferred. Demonstrated ability to work on personal computers and peripherals in a complex and integrated network environment. Demonstrated ability to troubleshoot problems in stressful conditions. EDUCATION AND EXPERIENCE: Bachelor of Science, associate degree or technical diploma in the field of computer or information science, or a minimum of two years of fulltime work experience in a workstation support role required. Experience supporting microcomputer workstations in a WAN/LAN environment required. Installation and support of microcomputer-based applications and host-based application client software in a network environment required. Experience with clinical applications in a medical/clinical setting is a plus. WORKING CONDITIONS/PHYSICAL DEMANDS: Work is typically performed in an office environment. Moving equipment that may exceed 50 lbs is involved. OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our company family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. EEO Employer