Patient Experience Specialist Revenue Management II
2 weeks ago
Salary: 18.42-27.64 USD Facility: Administrative Regional Training Cntr Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days Hours: M-F, 7a-5p variable with hybrid remote option after successful completion of probationary period. Must be punctual and on-time as well as adheres to the company's time and attendance policy. Summary: The primary responsibility of a Patient Experience Specialist II is to represent Catholic Health (CH) to our consumers in a friendly, positive, and effective manner. Patient Experience Specialist II are responsible for an increased scope of interactions with consumers and are expected to consistently obtain high-quality scores for level I activities. Additional expectations of this role include providing exceptional customer service, striving to anticipate and meet the needs of consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively with colleagues to achieve quality and performance standards. The Patient Experience Specialist II performs specialized functions for patients by handling calls and inquiries into the Contact Center, ensures all patient inquiries are addressed and resolved in a compassionate and timely manner, and is well versed in multiple aspects of the revenue cycle process to ensure accurate responses. The Patient Experience Specialist II maintains a working knowledge of Catholic Health service offerings, service workflows, and contact center technologies necessary to perform all job junctions. Additionally, continuous collaboration with Clinical Teams, Revenue Cycle Teams, and IT associates is an ongoing priority. Responsibilities: EDUCATION High School diploma or equivalent required EXPERIENCE Customer service experience preferred Knowledge of Healthcare preferred Physician office experience preferred Experience with insurance eligibility and authorization process in healthcare preferred One (1) year of experience in a customer service or call center setting preferred KNOWLEDGE, SKILL AND ABILITY Possesses basic customer service skills and empathy while interacting with patients Demonstrates excellent, active listening skills Shows comfort with Microsoft Word and Excel Works well with computers and possesses good typing skills Demonstrates a personal commitment to promoting high performance Strives for continuous improvement Maintains high energy and a positive attitude Excellent time management, organizational and problem-solving skills Strong oral and written communication skills Thinks quickly and uses appropriate judgment Demonstrates diplomacy and patience while interacting with consumers and colleagues Demonstrates regular, consistent and punctual attendance. Must be able to work variable schedules Able to interact with staff, colleagues and stakeholders in a respectful manner Maintains a neat and professional appearance WORKING CONDITIONS: ENVIRONMENT Normal heat, light space, and safe working environment; typical of most office jobs REQNUMBER: 28589
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Buffalo, United States Catholic Health System Full timeSalary: 18.42-27.64 USD Facility: Administrative Regional Training Cntr Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days Hours: M-F, 7a-5p variable with hybrid remote option after successful completion of probationary period. Must be punctual and on-time as well as adheres to...
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Patient Experience Specialist
2 weeks ago
Buffalo, United States Chsbuffalo Full time**Patient Experience Specialist (Customer Service) Revenue Management I** Location: Buffalo, NY, United States Share: mail **Job Description** **Facility:** Administrative Regional Training Cntr **Shift: Shift 1** **Status:** Full Time **FTE: 1.000000** **Bargaining Unit:** ACE Associates **Exempt from Overtime:** Exempt: No **Work Schedule:** Days and...
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Revenue Cycle Specialist
3 weeks ago
Buffalo, United States Best Self Behavorial Health Full timeJob DescriptionJob DescriptionUMMARY OF DUTIESThe Revenue Cycle Specialist is part of the Revenue Cycle team and will be responsible for any/all aspects of the Revenue Cycle as it relates to client services. This position will work closely with insurance carriers, clients, site management teams, and the Billing team.POSITION RESPONSIBILITIES· Review &...
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Revenue Cycle Specialist
4 weeks ago
Buffalo, United States Best Self Behavorial Health Full timeJob DescriptionJob DescriptionUMMARY OF DUTIESThe Revenue Cycle Specialist is part of the Revenue Cycle team and will be responsible for any/all aspects of the Revenue Cycle as it relates to client services. This position will work closely with insurance carriers, clients, site management teams, and the Billing team.POSITION RESPONSIBILITIES· Review &...
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Revenue Cycle Manager
2 weeks ago
Buffalo, United States Freed Maxick Full timeJob Description Job Description Freed Maxick has the technical capabilities and practical knowledge that come with 25 years of serving the financial and reporting needs of healthcare and not-for-profit organizations. Our expertise expand throughout the various areas of the healthcare industry such as the full continuum of care in revenue cycle,...
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Revenue Cycle Manager
4 days ago
Buffalo, United States Freed Maxick Full timeJob Description Job Description Freed Maxick has the technical capabilities and practical knowledge that come with 25 years of serving the financial and reporting needs of healthcare and not-for-profit organizations. Our expertise expand throughout the various areas of the healthcare industry such as the full continuum of care in revenue cycle,...
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Revenue Cycle Manager
2 weeks ago
Buffalo, United States Freed Maxick CPAs P C Full timeJob DescriptionJob DescriptionFreed Maxick has the technical capabilities and practical knowledge that come with 25 years of serving the financial and reporting needs of healthcare and not-for-profit organizations. Our expertise expand throughout the various areas of the healthcare industry such as the full continuum of care in revenue cycle, transformation...
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Revenue Operations Manager
1 week ago
Buffalo, United States University at Buffalo Full timeYour future begins here great benefits, great people. Join us today! The University at Buffalo Foundation (UBF) is searching for a Revenue Operations Manager to join our team. Responsibilities for this position include, but are not limited to: Dire Operations Manager, Revenue, Operations, Manager, Accounting, Manufacturing
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Patient Experience Specialist
1 week ago
Buffalo, United States Chsbuffalo Full time**Patient Experience Specialist (Customer Service) Scheduling Reg Ref Mgmt III** Location: Buffalo, NY, United States Share: mail **Job Description** **Facility:** Administrative Regional Training Cntr **Shift: Shift 1** **Status:** Full Time **FTE: 1.000000** **Bargaining Unit:** ACE Associates **Exempt from Overtime:** Exempt: No **Work Schedule:**...
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Patient Relations Specialist
2 weeks ago
Buffalo, United States Clarest Health Full timeTitle: Patient Relations SpecialistReports To: Pharmacy Liaison ManagerLocation: Buffalo, NYPosition Summary Clarest Health is experiencing rapid growth and is actively seeking a highly skilled and strategic Pharmacy Relations Specialist to join our dynamic team, specifically focusing on our Day of Discharge and CareFil Rx service. This pivotal role involves...
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Patient Relations Specialist
4 days ago
Buffalo, United States Clarest Health Full timeTitle: Patient Relations SpecialistReports To: Pharmacy Liaison ManagerLocation: Buffalo, NYPosition Summary Clarest Health is experiencing rapid growth and is actively seeking a highly skilled and strategic Pharmacy Relations Specialist to join our dynamic team, specifically focusing on our Day of Discharge and CareFil Rx service. This pivotal role involves...
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Buffalo, United States Catholic Health System Full timeSalary: 17.09-25.63 USDFacility: Sisters of Charity Hospital St Joseph CampusShift: Shift 1Status: Part Time w/Benefits FTE: 0.600000Bargaining Unit: ACE AssociatesExempt from Overtime: Exempt: NoWork Schedule: Days with Weekend and Holiday RotationHours: varied start from 530a-11a, 8 hour shiftsSummary:The Patient Access Specialist is the front line...
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PATIENT RELATIONS SPECIALIST
1 week ago
Buffalo, NY 14202, USA, United States Pro Care LTC Full timeTitle: Patient Relations SpecialistReports To: Pharmacy Liaison ManagerLocation: Buffalo, NYPosition SummaryClarest Health is experiencing rapid growth and is actively seeking a highly skilled and strategic Pharmacy Relations Specialist to join our dynamic team, specifically focusing on our Day of Discharge and CareFil Rx service. This pivotal role involves...
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Revenue Operations Analyst
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Buffalo Grove, United States onbe Full timeOnbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect...
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PERMANENCY SPECIALIST II
4 weeks ago
Buffalo, NY 14211, USA, United States Hillside Family of Agencies Full timeWe have a tremendous opportunity for a Permanency Specialist II at our Buffalo, NY location. This is a Full Time position (40 hours) Monday to Friday 8:30am - 5:00pm. Some evenings and weekends are required. The Permanency Specialist is responsible for individualized permanency planning, which includes the delivery of Family Finding services, where...
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Teacher II
4 weeks ago
Buffalo, United States The Community Action Organization of Western New York Inc Full timeJob DescriptionJob DescriptionTeacher IIDepew, NY, USRequisition ID: 1590ApplyIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Teacher IIFull TimeNorth Tonawanda, NY, USRequisition ID: 1579Salary Information16.00 USD Hourly OnwardsSUMMARY & ESSENTIAL...
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Buffalo, NY 14202, USA, United States Catholic Health System Full timeJob DescriptionSalary: 17.09-25.63 USDFacility: Sisters of Charity HospitalShift: Shift 2Status: Full Time FTE: 1.000000Bargaining Unit: ACE AssociatesExempt from Overtime: Exempt: NoWork Schedule: Evenings with Weekend and Holiday RotationHours: 3:00pm to 11:00pmSummary:The Patient Access Specialist is the front line Hospital System liaison with customers,...
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Teacher II
4 weeks ago
Buffalo, United States The Community Action Organization of Western New York Inc Full timeJob DescriptionJob DescriptionTeacher IINorth Tonawanda, NY, USRequisition ID: 1584ApplyIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Teacher IIFull TimeNorth Tonawanda, NY, USRequisition ID: 1584Salary Information16.00 USD Hourly Onwards SUMMARY &...
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Teacher II
1 month ago
Buffalo, United States The Community Action Organization of Western New York Inc Full timeJob DescriptionJob DescriptionIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Teacher IIFull TimeBuffalo, NY, US Requisition ID: 1563Salary Information16.00 USD Hourly OnwardsSUMMARY & ESSENTIAL DUTIES AND RESPONSIBILITIES of Teacher I and II:Assist...
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Teacher II
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Buffalo, United States The Community Action Organization of Western New York Inc Full timeJob DescriptionJob DescriptionIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Teacher IIFull TimeFerry Academy, Buffalo, NY, USTodayRequisition ID: 1540Join Our Talent CommunitySalary Information16.00 USD Hourly OnwardsSUMMARY & ESSENTIAL DUTIES AND...
