Field Licensed Practical/ Vocational Nurse
Found in: Lensa US P 2 C2 - 2 weeks ago
Location: Bayonne, NJ
Duration: 6 Months
Description:
A Licensed Practical/Vocational Nurse is a licensed professional who provides advisory services to customers and caregivers on how to manage any health conditions they are experiencing as part of the Health Corner initiatives.
The primary goal is to ensure the successful utilization of Health Corners.
Works alongside Health Corner Advisors and other staff.
Addresses health-related questions posed by the customer and provides educational material and information, and as necessary, referring the customer to the appropriate clinical provider.
Provides training to Health Corner Advisors on existing diagnostic devices and instruct them on the proper use and setup.
Handles escalation and assistance with complex customer needs/questions and solutions.
Provide adoption of existing products and services that complement customer care, and refer them to other resources, services, and potential solutions related to their condition.
This role will serve as lead role in escalated healthcare assistance and advice but will not diagnose or prescribe therapy for the customer based on their condition.
Practices within the scope of practice of professional licensing body and/or scope defined by company.
Job Responsibilities:
Oversee Health Corner activities and provide both in store and online diagnostic devices and solutions, and assist with proper use of devices to all customers
Performs gap closure activity as outlined, and escalates issues as needed
Effectively communicates with agency staff, liaisons, other Care Facility staff, patients, and family/caregivers
Manages Time effectively to deliver accurate and appropriate patient care
Maintains Confidentiality of patient and proprietary information
Maintains a professional image
Participates and attends required in services
Basic Qualifications & Interests:
Active license by State Board of Professional Regulations
At least two years experience as an LPN/LVN providing nursing care.
Self-directed with excellent time management skills and able to work independently as well as under the supervision of a registered nurse or other clinician
Flexibility and the ability to work effectively within a multidisciplinary team
Current CPR certification
Ability to communicate effectively (verbal and written) with team members, patients, caregivers, physicians and referral sources
Comfortable with digital technologies such as website forms, mobile applications, PC/tablet systems, and in-store systems and connected healthcare devices
Ability to work under stressful conditions
Preferred Qualifications & Interests:
Bilingual in English and Spanish
Two years of experience working in a retail/clinic environment; prior knowledge of local health care systems and health plans a plus
Experience in assisting customers to resolve complex issues
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