Senior Business Analyst
4 weeks ago
Corporate Indianapolis
PRIMARY PURPOSE:
This position is primarily responsible for solving business problems using analytical, technical, and business skills.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
(Includes accountabilities of subordinate positions)
- Acts as a liaison between the business, technical analysts, information technology analysts, consultants and end users in the analysis, design, configuration, testing and maintenance of the solution to ensure optimal performance
- Provides analysis for technology vendor evaluation and prioritized functional roadmaps
- Evaluates various technology models including off-the-shelf, custom, and Software as a Service (SaaS), comparing functionality, risks and price
- Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users
- Understands and can communicate the value of solving identified problems in terms of efficiency and effectiveness
- Provides excellent customer support to the user organization in an efficient and responsive fashion
- Reviews work of project team members and performs quality assurance reviews, as necessary
- Coordinates application development, quality assurance, training, and documentation with user sponsor(s) and other IS personnel
- Creates and executes test scripts against developed solutions
- Develop business relationships and integrate activities with the IS department to ensure successful implementation and support of project and support efforts
- Completes process, data, and work-flow analysis activities with limited direction and guidance
- Collects and analyzes business requirements using structured methods producing deliverables such as Business Use Cases, Business Architecture Diagrams, Sequence Diagrams, etc.
- Testing and quality assurance of business systems developed
- Participates in 'buy verses build' decisions
- Performs 'gap analysis' in evaluation of application software packages and makes recommendations to management
- Participate with other IS staff, customers, and other stakeholders in project reviews, tests, and pilots
- Identify conflicting business practices and integration issues, suggesting alternative solutions
- Foster and maintain good relationships with customers and IS colleagues to meet expected customer service levels
- Develop business relationships and integrate activities with the IS department to ensure successful implementation and support of project and support efforts
- Project management as assigned (perform at coordinator level)
- Other responsibilities as assigned
- Proven leadership capability and ability to lead a cross functional team
- Ability to effectively communicate with all levels of management
- Ability to provide strategic product direction and the effects it may have on ancillary products
- Assist in the development, alignment and prioritization of strategic department and corporate initiatives in support of the company vision.
- Ability to understand shifting business patterns and the effect it may have on the application
- Works with the business owner to understand needs, facilitates the negotiation of requirements then documents requirements
- Fully competent to work at the highest level of all phases of business analysis.
- Strong analytical, problem-solving, and conceptual skills
- Requirements gathering using structured methods such as UML
- Process, data, and workflow modeling
- Working knowledge of Systems Development Life Cycle
- Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms
- Coordinator level Project Management skills
- Strong interpersonal skills; ability to work well on cross-functional project teams and foster team commitment to tasks
- 5+ years' experience
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