Clinical Specialist

4 weeks ago

Charleston, United States Gateway Recruiting Full time

Position

Summary:

The Clinical Specialist will be primarily responsible for training and supporting users of our products. This includes teaching and training users in the correct manner to ensure our products are used safely and effectively - both for the preservation of organs prior to transplant, and for various clinical and non-clinical research studies. The role of Clinical Specialist will involve global travel, primarily within North America, visiting leading sites of transplantation surgery. This means the Clinical Specialist will be required to work after business hours, including nights, weekends, and some very long days, which is the norm due to the unpredictable nature of organ donation and transplantation.

Key

Responsibilities:

Responsibilities may include the following and other duties may be

assigned:

Train and support organ retrieval and transplant teams . Generally, on-call 24/7 for about 15 days a month (including holidays and weekends) for remote and onsite support. Organize Site Initiation & Refresher Visits, training sessions (in person and remote), and centralized training events. Effective and timely communication with transplant teams, internal management, and

coworkers. Create and write case study review with guidance for senior

colleagues. When not on call will support managers, directors, and other internal staff in various assignments, either remotely or onsite. May participate in R&D activities in lab settings under the direction of

management. Work

with

the

liver

transplant

teams

to

collect

data

on

livers

perfused

and

preserved

to build up a database of product performance and

use. Ensure vendor credentialing requirements are current and able to pass routine background checks and drug screens. Attend local, regional, national, and international meetings and conferences, in person or virtually. Develop and maintain positive working relationships in connection with end users of all

levels. Performs administrative tasks related to expenses, email, and other communication

activities. Ensures personal understanding of all quality policy/system items that are personally

applicable. Follows all work/quality procedures to ensure quality system compliance and high-quality

work. Other duties as assigned by the Director of Clinical

Support. Qualifications:

Essential

Requirements:

BS degree in combination with equivalent medical experience, with 3+ years’ experience in

ICU, ECMO, Cath Lab, OR, Transplant, and

ED

Regardless of professional background, one must possess the following

qualities:

Must be highly flexible and willing to support sites as needed within and across North

America Must be detail oriented with strong organizational

skills. Strong problem-solving

skills. Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts. Excellent customer-facing

skills. Ability to work calmly and professionally under

pressure. Must be able to enthusiastically work at a fast pace in a dynamic environment and manage multiple priorities. Microsoft Word, Excel, and PowerPoint

proficiency.

Preferred

Requirements:

A licensed RN, RT, RD, and/or a health science-related

degree. Industry experience in pharmaceutical or medical

devices.

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